Hannah Mitchell
Registered Medical Assistant
*** *** ****** ***** ****, PA 16033
ad5vo1@r.postjobfree.com
Possess a strong understanding of medical terminology and ICD-10/CPT coding, proficient in recording detailed medical history, automated scheduling, billing, and insurance claim processing, taking vital signs, collecting and processing lab specimens, performing venipunctures and injections, diagnostic and ancillary testing including electrocardiography, respiratory, immunoassays, hematology, urinalysis, and chemistry analysis.
Authorized to work in the US for any employer
Work Experience
Patient Engagement Specialist
Bon Secour Mercy Health- Remote, USA
August 2020 to November 2022
• Schedule patient appointments
• Work with offices directly to correlate urgent appt needs
• Determine if patients’ symptoms are “red flag” words and need immediate nurse assistance
• Send prescription refill requests via messaging portal
• Complete registrations for new patient appointments
• Schedule, reschedule, and cancel patient appointments
• Update patient demographics, contact information, and insurance as needed
• Verify patient insurance via RTE and OneSource as needed to ensure no issue when patient comes for appointment
Registered Medical Assistant
Bon Secour Mercy Health Boardman ENT-Boardman, OH
May 2019 to August 2020
• Room patients
• Obtain patient vitals
• Sterilize equipment used in office
• Assist with in office procedures (throat scopes, frenectomy, ear irrigations, foreign object removal)
• Take detailed medical histories of new and current patients including all updating of personal information, medications and any new medical events that have happened recently.
• Schedule and cancel appointments for patients
• Handle out going patient referrals and ensure recie3ving office got information and update appointment information in chart
• Give injections
• Ensure office instruments got to sterilization department at end of day and pick up once cleaned
• Stock rooms with sterilized equipment and other items needed for physicians
• Work directly with pre-service to ensure patient inquires were handled in a timely manner and patient care was number one priority
• Return patient voicemails regarding medications and appt requests prior to end of day
• Pend orders for providers to sign off on re: x-rays, imaging, referrals, medications, ect
• Schedule patient radiology appointments and relay information to patient and ensure chart is updated
Registered Medical Assistant
Comprehensive Care for Women-Niles, OH
June 2013 to February 2018
• Write Prescriptions, call in Prescriptions, and Electronic prescriptions
• Collect specimens from patients including phlebotomy blood draws and clean/dirty urine collection • Cleaned all laboratory equipment on a daily and weekly basis, using all OSHA AND CLIA Guidelines, items cleaned included Auto clave, all sterilization equipment, Instruments used by all the physicians and more
• Manage office mammogram logs
• Take detailed medical histories of new and current patients including all updating of personal information, medications and any new medical events that have happened recently.
• Schedule and cancel appointments for patients
• Give injections
• Give medications
• Assist physician with office procedures including Mirena insertion and removal, ESSURE sterilization, colposcopy, and minor biopsy collection.
• Collected all vitals on patients, new and returning
Medical Assistant Student
Warren Allergy & Dermatology - Warren, OH
April 2013 to June 2013
• Take detailed Histories of new and current patients including all updating of personal information, medications and any new medical events that have happened recently.
• All vital signs
• Write Prescriptions, call in Prescriptions, and electronic prescriptions
• Assist the Physician with minor surgeries, and procedures including wound care instructions and after care instruction.
• Assist the Dermatology surgeon with invasive Mohs surgery and wound closure. With detailed home care instruction.
• Give medications
• Give injections
• Phlebotomy Blood Draws
• Cleaned all laboratory equipment on a daily and weekly basis, using all OSHA AND CLIA Guidelines, items cleaned included Auto clave, all sterilization equipment, Instruments used by all the physicians and more
Externship
Warren Allergy & Dermatology - Warren, OH
2013 to 2013
• Dr. Stephanie Neider - Dermatologist
• Dr. Francisco Cano - Allergist
• Dr. Stephen Helms - Dermatologist
• Dr. William Lynch -Dermatology Surgeon
Education
Associates Degree of Applied Science in Medical Assisting
Trumbull Business College - Warren, OH
July 2011 to July 2013
High School Diploma and GED
Grand Mesa High School
2001-2003
Skills
Dermatology, CMA, Phlebotomy, OB-GYN, ENT, Patient Engagement Specialist