Business Analyst
Resume:
*****.****@*****.***
www.linkedin.com/in/pooja-gupta-
bba2b620
Massachuetts
C O N T A C T
A B O U T M E
C O M P E T E N C I E S
Agile Delivery
Product Management
Backlog Management & Collaboration ( Jira
& Confluence)
Requirements Gathering
Support and Incident Management
Organization and Planning
Analytical Thinking
Attention to Detail
Interpersonal Communication
Problem Solving
Problem Solving and Impediment Removal
Support and Incident Management
Pooja has a 9+ years of experience as a Business Analyst & an Application Developer with majority working with IBM Software Labs . She has worked with different clients bringing experience in Business Analysis, Requirement Gathering, Designing, Product development, Management & Consulting. Experienced in Data driven Functional and Technical Analysis, closely worked with Stakeholders and Developers to ensure delivery of solution using Agile Methodologies. P O O J A G U P T A
B U S I N E S S A N A L Y S T
P R O F E S S I O N A L S U M M A R Y
Total Experience 9+ Years
Adept in Requirements Gathering (Traditional and Design Thinking), Epic & User Story Creation, User Acceptance Criteria Generation
Writing Business / Systems Requirement Document (Functional and Non Functional Requirement), Traceability Matrix, Impact Analysis Identifying Optimization and Improvement Areas, Developing KPIs Resolve Business and Product Queries, Facilitating UAT for client. Build, Manage and Maintain working relationship with Stakeholders and Third parties. Experienced in Agile Methodologies in various roles – Scrum Events / Ceremonies - Sprint Planning, Daily Scrum Call, Sprint Demo Session, Product backlog refinement, Sprint Retrospective and Daily Story Grooming Sessions
Hands-on on BA tools like Jira, Confluence, SharePoint, Teams, One Note, Team Foundation Server (Azure DevOps), Trello, SQL.
Experienced in Business Analysis: -Waterfall Methodology for SDLC, Project Initiation, Requirement Gathering and Analysis, Preparation of BRD, Functional Specification and other documents, SIT, UAT, Implementation, Sign-off & First Level Support and Maintenance Experienced in Software Testing Life Cycle (STLC) : Requirement Analysis, Test Planning, Test Case Development, Environment Setup, Test Execution, Test Reporting and Test Cycle Closure Exposure in Program and Project Management Life Cycle: - Initiation and Project Kick-off, Planning, Execution, Monitoring, budgeting & project closure Possess strong Analytical, Communication, Co-ordination and Presentation skills Specializes in Lotus Notes Domino Client/Server based Solutions Proficiency in Lotus Notes versions 7, 8 and 8.5.1, Domino, Notes formula language, Lotus Script. S K I L L S
Technical Skills: Jira, Confluence, Power BI,
Tableau, Microsoft Excel, SQL, Azure
DevOps, Ms Visio, SharePoint, Trello
Soft Skills: Team work, Collaboration,
Leadership, Time Management, Logic &
Reasoning
T R A I N I N G S
Microsoft Office Teams
Microsoft Sharepoint
Microsoft OneNote
PowerBI Basics
Business Analyst Flagship Training by
JVMH Infotech
Behavior and Softskills for Job Training by
JVMH Infotech
C E R T I F I C A T I O N S
Business Analyst Certification from JVMH
Infotech
Jira Fundamentals Certification
Confluence Batch from Atlassian
Trello Fundamentals
Azure Devops Basics
Scrum Fundamentals Certification by Scrum
Study
Six Sigma Yellow Belt by Scrum Study
Lotus Notes 834 Development by IBM
W O R K E X P E R I E N C E
Business Analyst
JVMH Infortech Feb 2023-April 2024
Mobile App Development for US State Client – Agile Project Client wanted Tax payment App on Android and IOS Platform, wherein the requirement was to replicate the website on the mobile app.
Prepare/Review the Business Requirement Document (BRD) and functional requirement document (FRD) for the enhancement of the existing services. Facilitated breaking down EPICs into User stories and Estimation of User Stories using estimation techniques Conducted Program Increment (PI) planning, sprint planning, daily stand-ups, grooming, review, and retrospective meetings.
Facilitated the SCRUM ceremonies like Sprint planning meeting, Daily Stand-Up Meeting, Sprint Review, and Sprint Retrospective meetings.
Used JIRA for issue tracking, User Story management and analyzed Sprint Burn down Chart, Product Burn Down chart to estimate sprint velocity, Development team’s capacity and release planning respectively.
Responsible for maintaining the change notification request document and communicating with the developers in each iteration review meetings Acted as the liaison between the business line, operations, and the technical areas throughout the project life cycle.
Created Requirements Traceability Matrix (RTM) to track various documents, designs and to ensure all requirements were completed.
Create Data Mapping document and worked with business and vendors to write transformation rules.
Communicated with key stakeholders throughout the project lifecycle, constantly updating them on benefits and risks associated with the project. Oversaw end to end activities from planning to implementation of a product and conducted User Acceptance Testing (UAT).
R E C O G N I T I O N S
B U S I N E S S A N A L Y S T
W O R K E X P E R I E N C E
E D U C A T I O N
Bachelor’s of Computer Science
Business Analyst / Application Developer
IBM India Pvt Ltd
Project Name: Creation of Centralized Document Management System (CDMS) As Business Analyst involved in the following activities: Requirements Gathering and Analysis: Led the requirements gathering process, collaborating with stakeholders and subject matter experts to understand the functional features required for wealth customers. Analyzed user needs, business objectives, and market trends to define clear product requirements. Converted requirements to Epics, User Stories and User Acceptance Criteria. Detailed both functional and Non-Functional Requirements.
Create Requirement Documentation: Created System Requirement Document and Operational design documents that outlined the workflows, processes, and interactions required for customers accessing the document library. This documentation served as a blueprint for the development
Key Project update including project health, risks and mitigation plans to key stakeholders
Led a team of developers in the design and implementation of a new applications Creation of Design Document, Process Mapping, developing different modules working on Lotus Notes client
Oversaw end to end activities from planning to implementation of a product and conducted User Acceptance Testing (UAT)
April 2013 - Sept 2018
Programmer Analyst
Cognizant Technology Solutions
Projects name:
3M Customer Workflow Application(CCSC) April 2010 -April 2013 As Business Analyst involved in the following activities: Gather, review and analyze business and industry data. Streamlined the development process by implementing Waterfall Methodology. Analyze the business requirement to develop functional and non-functional specification for development teams
Work with various stakeholders for requirement gathering, Creation of Business Requirement Document (BRD), convert those business requirements into functional and technical specifications for development teams
Key Project update including project health, risks and mitigation plans to key stakeholders Led a team of developers in the design and implementation of a new applications Creation of Design Document, Process Mapping, developing different modules working on Lotus Notes client
Assisted with user testing of systems, developing, and maintaining quality procedures, and ensuring that appropriate documentation is in place. Oct 2009 - April 2013
Project Name - 3M Ematrix Migration & McGrawHill:- Nov 2009 – April 2010 As developer involved in the following activities
Migrating documents from lotus notes quick R to excel. Tool Development for the same.
Migrating documents from Lotus Notes to Text file. Making essential changes in the developed module as per the requirement. Supporting the application.
P O O J A G U P T A
1. Manager Choice awards (IBM)
2. Team Award (IBM)
3. Best Employee award (Cognizant)
4. Diamond in Rough award (Cognizant)
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