Administrative Assistant Call Center

Regina A. Jordan-Lawson

**** *. **********

Tucson, AZ 85757

Cell Ph: 302-***-****

*******@*****.***

Objective: An interesting position with a growing company

Experience:

**/**/** ** ***sent

Acro Service Corp.

39209 w. 6 Miles Rd.

Livonia, MI 48152

Contractor at State of Arizona

Benefits Eligibility Specialist

Compiles and researches pertinent information to process tasks needed to support the Unemployment Insurance (UI) program.

01/23 To 08/01/23

Alorica

1650 S. Research Loop, Tucson, AZ 85710

Call Center CSR

Performed routine phone support to client's specific needs. Talked to customers over the phone to resolve their questions or concerns. Maintained and updated customer information as necessary. Responded to requests for assistance and/or possible processing of credit card authorizations.

Tracked call-related information.

08/05 to 07/22

Rite Aid Corporation New Castle, DE 19720

Pharmacy Clerk

Used cash register and company system. Assisted customers. Assisted in pharmacy services. Dispensed, prepared and distributed medications and pharmacy products.

01/00 to 08/05 Straus Comm. New York, NY 10019

Administrative Assistant/Office Manager

Performed clerical duties.

06/99 to 09/99 V.C.A. Manhattan Vet. Group NY, NY 10024

Receptionist

Made appointments and confirmation calls. Signed in clients. Used company database. Processed, filed and signed out bills & payments for clients.

07/96 to 01/98 Putnam-Berkley Publ. Grp. NY, NY 10016

National Accounts Assistant

Assisted Sales Managers. Performed clerical duties.

09/91 to 07/96 Putnam-Berkley Publ. Group NY, NY 10016

Receptionist

Performed clerical duties. Signed for packages.

09/90 to 09/91 Eastern Temporaries NY, NY 10013

Temporary Receptionist

Relieved receptionists for lunch and break at various companies. Performed clerical duties.

06/89 to 09/90 Press, Fishman & Rappaport NY, NY 10106

Secretary

Took messages. Typed and filed documents.

Education: Blake Bus. School 145-A 4th Avenue, NY, NY 10003

1989

Diploma

Eastern Wayne H.S 1003 New Hope Road, Goldsboro, NC 27530

Diploma

1986

Contact this candidate