Automation Testing Software

MANJULA CHINNIKATTE MANJAPPA

Mobile: +1-469-***-****

Email: ad5va9@r.postjobfree.com

PROFESSIONAL SUMMARY

Boasting over 14 years of dedicated experience in Software Testing.

Proficient in both Manual and Automation Testing.

Equipped with approximately 4+ years of Automation Testing experience using Selenium Webdriver, specifically in the Banking Domain and Geographic Information System (GIS).

Adept at developing Automation frameworks using Core Java programming, incorporating OOPS concepts, and leveraging key tools, including Selenium, Java, TestNG, Cucumber, and Maven.

Experienced across the entire Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with a specialization in Validation.

Well-versed in various methodologies such as Waterfall, V-model, Incremental/Iterative, Agile, and diverse Testing Techniques.

Skilled in Selenium for UI automation testing using Webdriver, with a track record of designing and implementing Automation solutions for Smoke and Regression tests.

Proficient in implementing Behavior Driven Development (BDD) with Cucumber, creating Features, Scenarios, and Step Definitions in the Gherkin format.

Demonstrated ability to accurately identify GUI elements using multiple Selenium Locators, including ID, name, Link Text, Partial Link Text, XPath, and CSS, when developing automation scripts.

Proven experience in executing Windows Hardware Quality Lab (WHQL) and Windows Logo Kit (WLK) tests for Printers.

Specialized in REST API automation testing, using Postman and SOAPUI.

Proficient in Middleware application testing.

Successfully implemented GUI automation testing for printer drivers using QTP and VB Script.

Experienced in crafting comprehensive Test Plans, Test Scripts, Test Scenarios, Test Sign-offs, and Test Reports based on both High-Level and Detailed Designs.

In-depth knowledge of various testing types, including API Testing, Integration Testing, End-to-End Testing, System Downtime Testing, Smoke Testing, GUI Testing, Functional Testing, System Integration Testing, Regression Testing, Accessibility Testing, Security Testing, Performance Testing, Memory Leak Testing, Globalization Testing, and Browser Compatibility Testing.

Extensive commercial testing experience in Web Applications and Product Testing.

Proficient in Defect management and tracking using tools such as HP ALM/Quality Center, Bugzilla, Genweb, D5, Azure DevOps, TeamForge, and JIRA.

Demonstrated expertise in reviewing database test cases to validate reports, utilizing complex SQL queries from Oracle/SQL Server.

Proven ability to lead offshore teams and manage project milestones.

Acted as a Single Point of Contact (SPOC) for clients.

Additional experience in Kafka event-driven architecture testing.

Proficient in creating Requirement Traceability Matrices (RTMs) and delivering QA metrics, including Test execution status, Defect reports, and Daily/Weekly Status Reports.

EDUCATION:

Bachelor’s Degree in Electronics and Communication, Visvesvaraya

Technological University, India, East West Institute of Technology. 2001-2005

TECHNICAL SKILLS:

Testing Expertise:

Proficient in Manual Testing, Automation Testing, and Database Testing.

Automation Testing Tools:

Experienced in Selenium and QTP.

Testing Frameworks:

Skilled in using TestNG and Cucumber.

Test Management Tools:

Proficiency in HP-ALM (Quality Center).

Bug Tracking Tools:

Proficient in HP-ALM, D5, Genweb, HP-QC, Bugzilla, Azure DevOps, TeamForge, and JIRA.

Programming Languages:

Proficient in C, C++, and Java.

Databases:

Skilled in working with Oracle and SQL Server.

PROFESSIONAL EXPERIENCE:

ASAP/ACS Solutions (Innova Solutions LLC)

Functional Test Lead (June 2022 – Present)

Qualinfotech Solution INC - Plano, Texas

QA Test Analyst (March 2021 – June 2022)

Wipro Technologies - Bengaluru, India

Test Lead (May 2012 – August 2017)

Senior Software Engineer (January 2009 – April 2012)

Software Engineer (June 2006 – December 2008)

Innova Solutions

Fraud and non-fraud claim processing July 2022 – till date

Client: Bank of America, North Carolina (Working Remotely)

Bank of America is one of the multinational investment bank and financial services. Fraud and non-fraud claim deals with fraud transaction and billing disputes for customer.

Roles & Responsibilities

Proficient in Middleware Application Testing.

Expertise in a wide range of testing types, including REST API testing, SOAP API testing, Stored Procedure testing, SAF testing (Manual and Automated), Cache testing, Database testing, Batch Job testing, Web Browser testing, Alert Notifications testing, and Automation testing.

Specialized in SAF testing and Cache testing.

Conducted Mobile testing, particularly for Notifications.

Extensive experience in Brainiac Rule Engine testing.

Proficient in creating Test Strategies and Plans for program phases.

Led and coordinated testing scope with QA resources onsite and offshore.

Followed QA processes, managed defects, triage, and test data.

Managed test sign-off for JIRA stories and Defects.

Regularly shared weekly test execution reports with business stakeholders.

Ensured compliance with audit documentation.

Responsible for Test Plan creation, Test Plan approval, Test Script creation, and Defect triaging.

Conducted end-to-end testing and analyzed application logs.

Environment:

Oracle DB, Unix, Web browser, DataX, JIRA, ALM, Gigafox, Message queue, Pega system, WinSCP, Unix servers

Qualinfotech Solution INC

GIS Upgrade Mar 2021 – July 2022

Client: Arizona public Service, Phoenix Arizona

Arizona Public Service is the largest electric utility in Arizona, United States. GIS Upgrade project is to improve application reliability, application Performance, reduction of application errors and elimination of workarounds for GIS Mapping.

Roles & Responsibilities

Proficient in creating Test Strategies and Plans for program phases.

Conducted requirements review, approval, and documentation using Test Management tools.

Involved in API testing, Mobile application testing, Enterprise portal validation, ArcGIS/ArcFM desktop application testing, and Automation testing.

Followed QA processes, managed defects, conducted triage, and oversaw test data management.

Conducted risk analysis and developed Mitigation Plans.

Led Integration testing with multiple vendors and integration application systems.

Coordinated the testing scope with onsite and offshore QA resources.

Participated in Change Advisory Board (CAB) approvals and production deployments.

Worked within Hybrid models, combining Agile and Waterfall methodologies.

Environment

Postman, Citrix Storefront, Azure devops, JIRA, TeamForge, Selenium, Eclipse,

Autocad utility design, ArcMap

Wipro Technologies

Common Loan Origination Applications (Capital One) Aug 2016 – Aug 2017

Capital One Auto Finance, a pioneer in Auto Loan systems in the US. Common Loan Origination applications process the auto loan applications submitted by various dealers for funders. The funders will process the application for funding using Odyssey application.

Roles & Responsibilities

Proficient in Behavior Driven Development (BDD) with hands-on experience.

Experienced in all stages of the testing life cycle, including Test Driven Development methodologies and Software Development Life Cycle (SDLC) using Agile methodology.

Utilized Selenium for GUI object/element verification using XPath and CSS Locators.

Responsible for reviewing User Stories and creating Test Cases based on them.

Proficient in documenting Test Plans, Test Cases, and defect reports.

Created test scripts in Java using Selenium Web Driver for functional test cases.

Implemented Test Cases using the Cucumber framework, including the addition of Scenarios in feature files and Step Definitions.

Developed, implemented, and maintained Page Objects (POM) for each webpage.

Conducted Data-Driven Testing (DDT) using Scenario outline and Examples.

Implemented logic to read data from XML for functional testing with different datasets.

Used various web element locators in Selenium WebDriver, including ID, Class, Name, CSS Selector, XPath, and Link.

Thoroughly documented all test case scenarios.

Leveraged Jenkins for continuous integration and delivery, enabling automatic test execution after each successful deployment.

Proficient in writing SQL Queries to retrieve data.

Logged and managed bugs found during Manual Testing and Automation Testing.

Collaborated effectively with Developers, Agile Teams, and Project Management to achieve Selenium automation, meet release deadlines, and enhance QA processes.

Environment

Selenium WebDriver, Git, TestNG, JIRA, Cucumber, Jenkins, Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Windows, Postman, REST API, MicroServices, Sauce Labs

Wipro Technologies

Sales Servicing Platform(Capital one) Jan 2015 – Aug 2016

Capital One is Fortune 500 company bank that offers a broad array of financial products and service to consumers, small business and commercial clients. Sales Servicing Platform is an enterprise platform for personalized/targeted web facing customer sales or servicing applications that fully integrates with Card back-end systems as well as ecommerce platforms. The platform consists of various capabilities like Balance Transfer, Secured Card, Online Customization, Online Cross Sell, Direct Elinking and Online Card Activation

Roles & Responsibilities

Proficient in Functional Testing and Regression Testing.

Developed, executed, and maintained automation test scripts using Java, Selenium WebDriver, and Maven with TestNG for regression and functional test cases.

Extensive experience in the Defect Life Cycle, including Defect Reporting and Tracking using Bugzilla.

Coordinated with various teams to handle defect calls and resolve testing and bug issues.

Proficient in documenting Test Plans, Test Cases, and defect reports.

Implemented web element locators in Selenium WebDriver, including By ID, Class, Name, CSS Selector, XPath, and Link.

Conducted Functional Testing for modules such as Balance Transfer, Online Card Activation, and Preferences.

Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 7/Vista/XP) compatibility testing in a virtual machine environment.

Implemented SQL Queries to retrieve complex data for UI Testing.

Organized weekly meetings with offshore managers, Onsite Coordinator, and Onsite manager to discuss project goals and report the overall project status.

Conducted Integration Testing and User Acceptance Testing in the Pre-Production Environment.

Environment

Selenium WebDriver, Git, TestNG, JIRA, Cucumber, REST API, Jenkins, Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Windows, Postman, REST API, Microservices, Sauce Labs

Wipro Technologies

HP-SMB (NAS File Server) Apr 2014 – Nov 2015

HP-SMB is HP version of likewise enterprise. It is an SMB/CIFS file server for Linux and UNIX boxes (as NAS box). We support different protocol versions like SMB 1.0/2.0/2.1/3.0. It provides client-side and server-side SMB support, so Microsoft Windows clients can access folders and files on Linux and UNIX computers. The HP-SMB FUSE module can mount remote windows shares on a Linux computer for access to folders and files on Windows. We can remotely manage the file server on Linux machines by using popular windows MMC tool or through IBRIX fusion manager or through IBRIX commands.

Roles & Responsibilities

Acquired in-depth knowledge of NAS and SMB protocols.

Quickly ramped up on SMB storage protocol.

Currently serving as a Test Lead for a functionality testing team

Proficient in Microsoft-supported features including Folder Redirection, Roaming Profile, Offline files, D2D, and IPV6 Testing.

Designed comprehensive test plans for Folder Redirection, Offline functionality, and Roaming Profile.

Reviewed and provided feedback on test cases prepared by team members.

Monitored test execution progress and managed issues during testing.

Proficient in Defect Management, including tracking and reporting.

Acted as a Single Point of Contact (SPOC) for the onsite team.

Prepared and shared status reports as required.

Coordinated and delegated tasks to team members.

Owned and maintained all testing documents and deliverables in the configuration management tool.

Environment

Linux, windows Server 2008, VM ware, Windows Server 2003, Mac OS, windows 8,

Windows server 2012, Bugzilla

Wipro Technologies

OSMQA(HP) Jul 2012 - Mar 2014

Open System Management so called OSM is a GUI and system management tool. Better persistence because OSM runs as a process pair i.e. FAULT TOLERANT. Smaller client, faster installation (Most components reside on the server.) CIM interface to make OSM more open and adaptable (Common Information Model (CIM) is a standardized, data architecture model).

Roles & Responsibilities

Served as a Test Lead for NAMP Products and OSM, demonstrating complete ownership of the module.

Conducted test estimation, identified risks, and test items.

Prepared and delivered daily and weekly status reports to the client and Program Manager in the form of metric reports.

Oversaw testing of critical functionalities such as fail-over, fault tolerance, and server-side and client-side restore and backup.

Conducted Root Cause Analysis on post-mortem reports, introducing valuable scenarios for future test design.

Designed and maintained test cases in alignment with Change Requests (CRs) and facilitated Test Case reviews.

Developed regression test plans based on defect fixes and code changes following the Defect Status Meeting (DSM).

Initiated and led Test-Development meetings and daily team meetings.

Regularly updated project status and interacted with clients through weekly metrics and other status reports teleconferences.

Actively participated in project-related discussions with clients and the Development team.

Assumed ownership of Quality Control (QC) and Test audits.

Conducted firmware upgrades for low-level products using HP's proprietary tool, LLP.

Environment

Windows, Mozilla Fire Fox, internet explorer, HP-LLP, Bugzilla, HP-ALM

Wipro Technologies

HPOAR(HP) Jul 2010 - Jun 2012

Most printing devices have mechanisms that allow information about the print device to be queried using software. The “HP OAR” is software that uses those mechanisms to collect data about the device and transfer the collected data to a web service.

Roles & Responsibilities

Conducted GUI testing for HPOAR Applications in accordance with the test specification document.

Created test scenarios for the application, covering scenarios such as Low on Ink, Out of Paper, Validity Expiry, and the status of cartridges.

Actively participated in software installations and hardware upgrades for the devices.

Managed hardware and human resources efficiently.

Contributed innovative ideas to enhance the testing process through discussions with technical and project managers.

Offered suggestions to overcome challenges and blockages in the testing process.

Environment

Different version of Windows. TCPIP Port, USB Plug and Play, Bluetooth, Bugzilla

Wipro Technologies

EVO Development (HP) Aug 2008 - May 2009

EVO Is a Core testing Team where Testing of different Printer drivers on varying Operating Systems takes place. The challenge in testing device drivers is to evaluate their compatibility with various platforms (operating systems and processors) and applications. The Project includes the addition of UI and Print-Processor extensions that can be leveraged across platforms. Testing is performed on LaserJet Printer Drivers. Testing is done to ensure the quality of the product and the standards are met. The main aim of this is not only testing but to also ensure the quality of the product and the standards are met

Roles & Responsibilities

Prepared test plans for product testing.

Conducted defect verification and release testing.

Performed memory leak testing using memory validator tools.

Conducted driver upgrade testing from older to newer versions.

Carried out certificate validation testing.

Created and executed automation test cases for Canon, Coral, Garnet, Thunderbird, and Cheetah products using QTP

Environment

Different versions of Windows, Memory Validator Tool, Memory Injector, QTP, TCPIP

Port, USB Plug and Play, Bluetooth

Wipro Technologies

Kahuna ink (HP) June 2006 - Jul 2008

The Kahuna-Ink Program is targeted at Windows printer driver convergence across ink products including PDL printers (PCL3) and host-based printers (PCL3, RGB, CMYK, LIDIL) for HP Client. The Kahuna-Ink architecture utilizes the Microsoft Unidriver as its core. The project includes the addition of User Interface, render and print-processor extensions that can be leveraged across platforms. There are several rendering extensions for the various rendering types supported.

Roles & Responsibilities

Timely updated test reports with comprehensive data.

Performed ADHOC testing (GUI).

Specialized in WHQL (Windows Hardware Quality Lab) testing.

Quickly acquired expertise in the LFP (Laser, LaserJet, LaserJet Pro) test process.

Utilized Bugzilla for defect tracking and improved test report writing.

Assisted developers in defect reproduction.

Actively participated in the test design review process, providing valuable review comments.

Added test cases for Change Requests (CRs) and modified test designs based on product specifications.

Effectively used ecube for task creation and effort updating.

Guided new team members in understanding the LFP test process.

Conducted Black Box and White Box Testing (Vdf verification).

Performed automation execution using QTP (QuickTest Professional).

Specialized in testing for Novel, Citric, memory leak, regression, Hathitrust (Hathi application), application, and WLK (Windows Logo Kit) testing for the Vayu project.

Verified daily smoke checklists and participated in release testing activities, including defect verification and updating in D5 or QC.

Updated and reported critical defects via email and logged them in Bugzilla, D5, and QC.

Conducted defect verification and updated D5 with complete observations.

Maintained a comprehensive defect tracking system.

Designed automation test cases for different products covering various aspects like paper type, PQ combination, size, type, sub-media index, orientation, paper source, overspray, PJL attributes, speed mechanism, color, margins, and default UI options as well as for Change Requests (CRs).

Participated in the preparation of test metrics, WSR (Weekly Status Report) Reports, test reports, automation reports, and test logs.

Acquired proficiency in various tools including SQLite, debuggers, memory leak tools, JOB UI, installer scripts, and wireless testing.

Conducted driver testing, including Laser, LFP, and INK testing, covering basic features such as paper size, paper source, manual and auto duplex, booklet printing, red-eye removal, page scaling, color management, margins, installation, uninstallation, UI functionality, born-on date, cancel printing, help system, N-Up, orientation, OS upgrade, page scaling, watermarks, one-pen support, print quality, point and print.

Specialized in various testing types, including WHQL, terminal server, Citrix server, cluster server, Novell, and MUI (Multilingual User Interface) testing.

Environment

Different versions of Windows, TCPIP Port, USB Plug and Play, COM Port. Genweb, D5, Bluetooth, COM

Port, D5, SQLite, Memory Validator Tool, Memory Injector, Bugzilla

PERSONAL INFO

Marital status: Married

Sex: Female

Visa: H4-EAD (Valid till Dec 2025)

Date:

Place: Plano, Texas

Manjula C.M

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