Customer Service Assistant Manager
Resume:
Carmen Vale Shannon
ad5v87@r.postjobfree.com
Education
Assistant Graduate Researcher The University of Texas at Arlington
Arlington, Texas
Post-Baccalaureate Coursework Tarleton State University
Fort Worth, Texas
Post-Baccalaureate Coursework The University of Texas at Arlington
Arlington, Texas
B.S. in Human Science Tarleton State University
Stephenville, Texas
Experience and Responsibilities
In Store Shopper
Whole Foods, Austin Texas
Provided grocery shopping services to online customers by preparing orders for delivery and pickup. Completely fulfilled customer orders efficiently; by being organized and using proper handling and bagging, while choosing the best product available for every customer. Used handheld technology to fulfill all orders while adhering to the highest customer service standards and store operations.
Marketing Assistant Manager
Longhorn Enterprises
Assisted with all aspects of the marketing and sales business. I hired and trained most associates by teaching them how to implement sales programs and techniques. I improved employee performance by making sure all associates adhere to company policies, procedures, and guidelines. I supervised and motivated staff to perform their best by being the gold standard of business performance and sales.
Assistant Graduate Researcher
Center for Healthy Living and Longevity, University of Texas at Arlington
I assisted with and managed primary data collection for exercise intervention trials in community-dwelling, older individuals (65+). I supervised graduate and undergraduate research assistants during primary data collection schedules. Assist in the dissemination of research findings to scientific journals and conferences.
Assistant Branch Manager
Fastenal Industrial Supplies
Assisted manager in all areas of day-to-day operations, including all front-of-house and back-of-house. Acquired new customer base for inside and outside sales while increasing business profit. Ensured maximum client satisfaction and delivered exceptional customer service. Process and manage inventory from receiving to the sales floor. Help train incoming team members on all company policies, procedures, and sales.
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