Customer Service Lead Cashier
Resume:
Lisa Cabrera
Patient Receptionist Cerk
Pomona, CA 91767
ad5v7b@r.postjobfree.com
Lead Cashier with a 10-year background in cashiering, stocking and general grocery store operations. Desires a role as a manager. Lead Cashier with 10 years cash handling and customer service experience in a grocery retail environment. Grocery Store Clerk focused on maintaining a clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking. Initiated daily store counts, orders and acquired proper products for Created a successful merchandising business model that was implemented company-wide. Responsible and retail merchandiser who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Reliable Medical Records Clerk with 5years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Detail - oriented Medical Records Clerk proficient in computer database management, file organization, and medical coding.
Authorized to work in the US for any employer
Work Experience
Retail Merchandising Specialist
Crossmark Retail Services - Anaheim, CA
January 2017 to Present
Distributed, resets, pack outs, displays, traveled to target cvs, rite aid, we do cosmetics for covergirl, revlon, maybelline, Neutrogena,
Retail Reset Merchandiser
Sas - Orange County, CA
November 2016 to Present
Wine resets for Vons, food 4 less, walgreens, Cvs, rite aid, starter brothers, Ralph's, smart and finals, and albertsons, Now i work in grocery division we are remodeling for several ralphs stores in southern California, and walmarts.
Patient's Receptionist Cerk
Austin Medical Clinic - Austin, TX
November 2003 to September 2004
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. Coded inpatient charts at a rate of number per hour or number per day. Precisely completed appropriate claims paperwork, documentation and system entry. Correctly coded and billed medical claims for various hospital and nursing facilities. Professionally and courteously verified appointment times with patients. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Adeptly managed a multi-line phone system and pleasantly greeted all patients. Verified patients' eligibility and claims status with insurance agencies. Entered orders into the EMR system efficiently and without errors. Prepared patient charts accurately and neatly for the clinic. Diligently filed and followed up on third party claims. Prepared patient charts, pre-admissions and consent forms as necessary. Microsoft Office Proficiency
Daily Office Operations
Customer Service
Strong Interpersonal Skills
Strong Problem Solver
Dedicated Team Player
Excellent Customer Service
Multiple Tasks
In-Person Requests
Time Management Professional
Meticulous Attention To Detail
Outgoing Correspondence
Strong Attention
Increased Responsibility
Team Player
Receptionist Area
Excellent Communication Skills
Greeting Visitors
Data Entry
Incoming Mail
Professional Phone Etiquette
Supply Clerk
Operations Test Command - Fort Hood, TX
January 2000 to October 2003
Presented carrier-performance metrics and monthly costs reports to executive team. Assigned shipments to carriers in the centralized database. Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
Prepared documents for shipment claims submissions. E-mailed suppliers, carriers and customers with shipping updates. Received all imported goods and checked product condition and count. Oversaw return and exchange processes from customer to supplier. Conducted research on logistics operations, including literature reviews, interviews and site visits.
Dedicated Team Player
Excellent Customer Service
Multiple Tasks
In-Person Requests
Strong Attention
Increased Responsibility
Receptionist Area
Excellent Communication Skills
Data Entry
Daily Office Operations
Incoming Mail
Customer Service
Professional Customer Interactions - Baumholder, DE January 1996 to July 1999
Processed quarterly Vault and ATM audits with a zero error rate. Sold cashier's checks, traveler's checks and money orders. Prepared, sorted and distributed name reports to appropriate branches. Shared Product Knowledge
Professional Customer Interactions
Dedicated Team Player
Team Player
Excellent Time Management
Special Merchandise Orders
Communication Skills
Always Friendly And Helpful
Counting Cash
In-Store Purchases
Timely Fashion
Cash Registers
Basic Clerical Knowledge
Customer Service Experience
Positive Outlook
01/1996 to 07/1999 Lead Cashier
Commissary - D.O.D.D.S Baumholder Germany
Trained new cashiers on procedures, customer service and sales techniques. Oversaw team of 30 cashiers and service staff.
Encouraged development of new cashiers with positive reinforcement. Oversaw team of number cashiers and service staff. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Achieved sales goals and service performance requirements of $50,000 through new customer sales.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Routinely answered customer questions regarding merchandise and pricing. Asked open-ended questions to assess customer needs. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Built long-term customer relationships and advised customers on purchases and promotions. Developed reputation as an efficient service provider with high levels of accuracy. Shared Product Knowledge
Dedicated Team Player
Excellent Time Management
Special Merchandise Orders
Communication Skills
Always Friendly And Helpful
Team Member
Counting Cash
In-Store Purchases
Cash Registers
Basic Clerical Knowledge
Customer Service Experience
Positive Outlook
Customer Service
Strong Interpersonal Skills
Strong Problem Solver
Assisted customers with food selection, inquiries and order customization requests. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of number
Maintained cleanliness and presentation of stock room and production floor. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Routinely answered customer questions regarding merchandise and pricing. Dedicated to continuously improving sales abilities and product knowledge. Operated a POS system to itemize and complete an average of number customer purchases.
Designed displays to make the store experience interactive, engaging and reassuring. Learned, referenced and applied product knowledge information. Designed displays to make the store experience interactive, engaging and reassuring. Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Cashier
Post Exchange - D.O.D.D.S Mannhiem Germany
March 1993 to November 1995
Maintained friendly and professional customer interactions. Executed customer transactions, including deposits, withdrawals, money orders and checks. Rapidly and efficiently prepared customer and ATM cash and change orders. Processed exchange and foreign currency.
Organized, stocked and maintained the teller window area. Education
High School Diploma
West Covina High School - West Covina, CA
1991
Skills
cash (6 years), Operations (4 years), Problem Solver (4 years), Retail sales, lnventory (8 years), Team Player (4 years), Planograms (10+ years), Gardening (10+ years), Planogram, schemitics (10+ years), Planting (10+ years), Pruning (10+ years), Planogram (7 years) Additional Information
SKILLS
ICD-10 (International Classification of Retail sales professional Disease Systems) Markdown procedures
Billing and collection procedures expert Cash register operations Records management professional Opening and closing procedures Hospital inpatient and outpatient records Inventory management Inpatient records coding proficiency Shipment processing Records maintenance professional Excellent people skills Patient referrals expert Sales training
Understands anesthesia coding Quick learner
Familiar with commercial and private Product stocking insurance carriers Inventory management
Patient chart auditing ability Shipping and receiving background OASIS billing and coding Creating and running merchandising Understands insurance benefits programs
Research and data analysis Strong communication skills Excellent problem solver Merchandising and displays Close attention to detail Team Player Organized
Adept multi-tasker Store Maintenance Shipping
Medical Records Aisle Product Displays
Understands Medical Procedures Visual Displays Store Product Inspections Product Placement
Quality Control Purchase Displays
Manufacturing Processes Inventory Control
Printed Various Labels
Effective Displays
Active Listener
Store Experience
Traffic Displays
Traffic Displays
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