Customer Service Coordinator
Resume:
Kamee Henson
Fremont, OH *****
******.*****@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Service Coordinator
Flat Rock Homes - Bellevue, OH
March 2022 to Present
Manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Interview, train, supervise and develop a functioning team of staff.
Lead staff - Caregiver
INNOVATIVE SUPPORT SERVICES - Fremont, OH
June 2021 to March 2022
Provide patients with help walking, exercising, and moving in and out of bed. Position, feed, bathe, dress and assist patients with grooming and other tasks. Accompany patients to medical appointments, outings, and shopping. Complete med passes, manage finances, problem solving for household staff members.
Packer
FIRST CHOICE - Fremont, OH
October 2020 to February 2021
Restorative Nursing Assistant
Broad River Rehabilitation - Fremont, OH
August 2020 to October 2020
Providing restorative and rehabilitation care for residents/patients to maintain or regain physical, mental and emotional well-being.
Assistant Manager
FRIENDSHIP FOOD STORES - Fremont, OH
June 2019 to August 2020
Answered phone, served customers & resolved customers & employees issues. Handled all sales transactions, prepared sales reports daily & bank deposits. Ordering stock and interacts with vendors delivering goods. Training of new employees, efficient in math, record keeping and top tier customer service.
STNA (State Tested Nursing Assistant)
RIVERVIEW NURSING HOME - Oak Harbor, OH
August 2018 to January 2019
STNA/CNA
Kingston of Ashland - Ashland, OH
June 2018 to August 2018
Provide patients with help walking, exercising, and moving in and out of bed. Position, feed, bathe, dress and assist patients with grooming and other tasks. Direct Support Professional
REM Ohio - Mansfield, OH
August 2017 to June 2018
Provide patients with help walking, exercising, and moving in and out of bed. Position, feed, bathe, dress and assist patients with grooming and other tasks. Accompany patients to medical appointments, outings, and shopping. Complete med passes.
Education
High school or equivalent
Skills
• Home Health
• Home Care
• Vital Signs
• Caregiving
• Nursing
• Dementia Care
• Time Management
• Data Entry
• Customer Service
• Alzheimer's Care
• Cleaning Experience
• Laundry
• Assistant Manager Experience
• Senior Care
• Basic math
• Cash Handling
• Patient Care
• Memory Care
• Medication Administration
• Cash handling
• Customer service
• Vital signs
• Interviewing
• Cash register
• Supervising experience
• Packaging
• Assembly
• Cleaning
• Scheduling
Certifications and Licenses
Drivers License
Home Health Aide
CPR Certification
First Aid Certification
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