Customer Service Part-Time

Kathan Patel

Eager and adaptable student in Canada seeking part-time or casual work to support living expenses and gain valuable experience. ad5v5h@r.postjobfree.com 437-***-**** Hamilton, Canada EDUCATION

Regulatory Affair's and Quality Operations

Fanshawe College Toronto Campus

05/2024 - Present, Toronto, Canada

Canadian Health Care

System

Canada: Government and

Politics

Canadian Workplace Contemporary Canadian

Society

Bachelor of Science in Biotechnology

Swarnim Startup and Innovation University

05/2020 - 08/2023, Gandhinagar, Gujarat, India

Environmental Science Molecular Techniques

Bioinstrumentation Immunology

WORK EXPERIENCE

Customer Service Representative

My Jio Store

04/2023 - 03/2024, Gandhinagar, India

Responded to customer inquiries via phone, email, and face- to-face, providing detailed information on products, services, and policies.

Assisted in maintaining the appearance of the store, ensuring promotional materials were up-to-date and displays were organized.

Processed transactions and handled returns and exchanges with a focus on accuracy and customer satisfaction. Sales Associate - Automotive Parts

KD Motors

01/2022 - 03/2023, Gandhinagar, India

Assisted customers in selecting and purchasing automotive parts, providing advice on compatibility and installation based on their specific vehicle needs.

Managed inventory by stocking shelves, performing regular inventory counts, and ensuring the accuracy of stock levels to maintain store efficiency.

Handled customer inquiries over the phone and in person, providing information on product availability, specifications, and pricing.

SKILLS

Customer service Active Listening

Problem- Solving Skills Payment processing

Microsoft Office Superior organisational skills

Inventory stocking Customer Service Creativity

Adaptability

PERSONAL PROJECTS

Bioplastic Production from Agricultural Waste

(02/2023 - 07/2023)

CERTIFICATES

Biotechnology Laboratory Technician Certification

(01/2022 - 03/2022)

Certificate of Championship Winner - Intercollege

Tournament (05/2023 - 05/2023)

LANGUAGES

English

Full Professional Proficiency

Hindi

Native or Bilingual Proficiency

INTERESTS

Volunteering Music Travel Photography

Fitness and Health Hiking Cricket

Football

Courses

Courses

Achievements/Tasks

Achievements/Tasks

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