Customer Service Front Desk

Angela Giacomo

Huntington, WV

Motivated telemarketing highly successful at handling inbound and outbound calls using scripted communication. Hardworking, knowledgeable and quick thinking. Service-oriented telemarketer with passion for providing excellent customer service.

Authorized to work in the US for any employer

Work Experience

Telemarketer

GC Services - Huntington, WV

August 2022 to May 2023

Sales expertise

• Strategic planning

• Complaint resolution

• Client needs assessment

• Escalated calls management

• Inbound and outbound calls

• Scripted call control

Education

Associate's degree in Drafting and design

West Virginia University Institute of Technology - Montgomery, WV June 1999 to August 2002

Skills

• Cash register

• Sales

• Customer service

• Microsoft Powerpoint

• CAD

• Hospitality

• Communication skills

• Drafting

• Communication skills

• Sketchup

• Cash handling

• Mechanical knowledge

• Computer skills

• Office experience

• Schematics

• Public speaking

• AutoCAD

• Basic math

• Time management

• Cold calling

• Blueprint Reading

• Telemarketing

• Typing

• Microsoft Office

• Organizational skills

• Project management

• Front desk

• English

Certifications and Licenses

Driver's License

Assessments

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate