Vice President Project Management

RAM NYASA

Fremont, CA ***** 510-***-**** ad5v58@r.postjobfree.com

VICE PRESIDENT TECHNICAL PROJECT DELIVERY

PORTFOLIO, PIPELINE, AND PROGRAM MANAGEMENT AGILE CUSTOMER SUCCESS

• 20 years of progressive leadership experience in strategic planning, project, program, portfolio management, performance, delivery, resource allocation, prioritization, multiple projects delivery, and transformation leadership management

• 15 years of leadership in assessing the progress of business strategies against OKRs, execution of those strategies, solving complex internal operational issues, and coordinating among the Executive Leadership Team (ELT)

• 15 years of leadership, leading and mentoring managers and professional staff of up to 100 team members, guiding staff performance and growth, hiring and retaining talent CORE COMPETENCIES

Technology Strategy, Roadmapping and Execution Project/Program/Product//Portfolio Management Account Management New Product Introduction (NPI) Project Pipeline Management Stakeholder Relationship Governance Budgeting and Financial Management Change Management IT Service Management Metrics Management Continuous Improvement Pre and Post Sales Support (RFPs, RFIs, and SOWs) Vendor Management AGILE and Waterfall SDLC Industry Expertise: CivicTech, Healthcare, P&C Insurance, Retail, FinTech, and Professional Services Consulting Technology: SaaS, PaaS, CRM, ERP, BI, Snowflake, AI/ML, Wrike, Workfront, Asana, CPQ, JIRA, Trello, Visio, LucidChart, Salesforce, MS-Office, Oracle, HP PPM, AWS, Pendo, Microsoft Office tools, Project and Project Server, Digital eCommerce Platform (ATG) PROFESSIONAL EXPERIENCE

NAVA PBC Remote, CA Jul 2022 – Mar 2023

Senior Vice President, Project Portfolio Delivery

Stabilized derailed $100M AGILE Portfolio, Pipeline Management, and Delivery streamlined SaaS-based new product launches with a 12-month rolling roadmap to project prioritizations, inception, planning, execution, monitoring, communications, and closure, participating in pre-sales, winning market share from competition, and fostering client trust and satisfaction. Created an aligned vision for introducing new software tools, process workflows, and continuous process improvement, emphasizing and encouraging real-time tangible feedback and fostering collaboration, positivity, and productivity. Coordinated and collaborated with internal and external cross-functional leaders to align strategy, priorities, resources, and execution across the Portfolios. Led client contracts, business practices, and key performance indicators for ensuring a high-performing organization delivered on time, with quality, and per customer expectations with excellence Delivery team mentoring, development hiring, and growth.

Revolutionized new product delivery (NPI) organization-wide by spearheading digital transformation. o Transitioned department to Agile methodologies after establishing a company-wide product PMO organization, enhancing agility and enabling exceptional delivery of 155+ simultaneous projects.

Expanded delivery capabilities and offered clients tailored customer experiences, amplifying satisfaction and loyalty. AGILENT TECHNOLOGIES INC. San Jose, CA Oct 2020 – May 2022 Senior Director of Project Delivery

Incepted and built a unified AGILE Project Management Center of Excellence (PMCoE). Implemented TgPM training programs, improving Portfolio and Program Delivery for New Product Introductions (NPI), Project Pipeline management, and charter/strategy development

Responsible for creating and maintaining detailed project plans, including timelines, milestones, risk assessments, and resource allocation, and guiding strategic decisions related to business development, delivery lifecycle management, project management standards, policies, and best practices.

Led regular stakeholder reviews to align project goals with market demands and adjust plans based on stakeholder feedback. Developed and tracked key performance indicators (KPIs) and metrics to track portfolio and project performance against strategic goals and objectives

Responsible for the day-to-day management of direct reports through influential people management, including hiring, retention, coaching, and development of team members.

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Grew AGILE Digital PMCoE overseeing $268M SaaS products, Big Data, and Azure AI/ML initiatives supporting digital, technology, operations, M&A, and investments

Grew the PMCoE from 25 to 175 staff.

Established a $1.3B opportunity pipeline by implementing a hybrid Agile portfolio pipeline and intake process.

Trimmed $60M of under-achieving portfolios, optimizing resource allocation and prioritizing high-impact initiatives.

Catapulted NPS score from passive to promoters by 20% YoY while slashing customer support tickets by 40%. Prioritized customer-centric practices, leveraging customer feedback to drive product improvements and increase client retention by 25%.

GUIDEWIRE SOFTWARE San Mateo, CA Sep 2015 – May 2020 Director, Portfolio Delivery

Reimagined how the organization delivered SaaS and ServiceNow CPQ products and services, moving from on-premises to cloud-based platforms to improve the customer experience journey. Jumpstarted digital transformation initiative, transitioning operations from self-managed systems to cloud-driven solutions centered around the customer lifecycle. Created an AGILE organization by implementing Agile delivery methods. Developed and presented detailed corporate reports during monthly meetings for the status of all projects and programs, including budget adherence, key performance indicators (KPIs), and project challenges

Led Guidewire's suite migration from on-prem to an integrated cloud platform in MS Azure Cloud, Salesforce, Data and Analytics, and AI-based products.

o Provided a cohesive view of enterprise operations, transitioning on-premises software to cloud-based platforms, enhancing digitization of product offerings, and enabling data sharing globally.

Launched the company's first digital P&C product, reaching positive cash flow in <1 year and generating $40M in sales in year 2.

Established and scaled Agile Project Management Office (PMO) from a small team to a workforce of 40+ TPgMs, skyrocketing product launch timelines to 90%+ on-time delivery, up from a low of 70%.

Cut $3.5M in costs annually by implementing best-in-class hybrid AGILE and DevOps practices and processes. KOHL'S DIGITAL Milpitas, CA Jan 2012 – Aug 2015

Director, Enterprise PMO Delivery

Led digital transformation and introduced the company's first Enterprise Project Management Office (PMO). Enabled e-commerce capabilities- Digital Commerce, Search, Customer Experience, Web Content Management, CRM, Marketing, Merchandising and Pricing systems, Order Management Systems, Mobile Solutions, Payment gateways, Caching, and Content Delivery and replatformed SAP systems. Assembled Agile PMO team, employing Agile tools and frameworks to drive efficiency across technology, business, and compliance programs with cross-functional teams.

Optimized project delivery and shaved $4M in costs by transitioning to a hybrid Agile-Waterfall Product Delivery model based on MS Azure stack.

Prioritized digital e-commerce offerings over traditional platforms, realizing $15M additional revenue in year 1 sales.

Grew Digital Development Center, scaling the team from 7 to 150 members within 3 years. eBay Inc/PayPal Senior Manager PMO San Jose, CA Oct 2008 – Dec 2011 Enhanced flexibility, accelerated time to market, and fostered collaborative cross-functional teamwork, driving innovation and delivering customer value by spearheading the shift to the AGILE framework. Deloitte Senior Manager-Professional Services San Jose, CA Apr 2005 – Sep 2008 Steered technology project portfolio strategy and program delivery while fostering client relationship development. Tata Consultancy Services Senior Manager-Professional Services Danbury, CT Jul 1994 – Mar 2005 Steered technology program delivery while fostering client relationship development. EDUCATION & CERTIFICATIONS

Bachelor of Engineering Osmania University Hyderabad, India PROFESSIONAL CERTIFICATIONS:

Certified ScrumMaster (CSM) Scrum Alliance

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Project Management Professional (PMP) Project Management Institute (PMI) Scaled Agile Framework Agilist (SAFe Agilist) Scaled Agile Certified Scrum Product Owner Scrum Alliance

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