Patient Care Customer Service

Tyesha Mayes

*** ******* ******* ***** *** E Easley SC 29642

864-***-**** *************@*****.***

OBJECTIVE: A motivated certified phlebotomist looking to secure a responsible position in the laboratory. Displaying my extensive skills and knowledge, ensuring safe, timely blood collections and excellent patient care.

SKILLS:

OSHA and HIPAA Regulations

Blood Borne Pathogen Precautions

Venipuncture and Capillary Collections

Specimen Labeling, Handling and Transporting

Centrifuge and Aliquoting

Proper Donning Protocols

Hematocrit Collections

Blood Culture Collections

Blood Smear Preparations

Urinalysis and Feces Collections

Semen and Sputum Collections

Nosocomial Infections

Compassion and Empathy

Vital Signs

Dependable

Flexibility

Teamwork

Great Telephone Etiquette

Time Management

Great Organization

Excellent Communication

Data-Entry

Multi-tasking

Professionalism

Computer Skills (PowerPoint, Word, Excel, Spreadsheet)

Detail Oriented

Anatomy and Physiology

Training

WORK EXPERIENCE:

Duke Energy- FME Monitor- April 2024- Present Seneca, SC

-Monitor and accurately record all material and data for outages and repairs for all lighting

-Close out all orders in a timely manner to ensure a steady workflow and excellent customer service

Fleetwood Post Acute- CNA- Oct. 2023- Present Easley, SC

-Ensure safe and timely dressing and bathing for over 30 residents daily

-Clean, sanitize, and organize all residents’ bedrooms, bedsheets, towels, wheelchairs, and flooring according to all CDC and company protocols

-Properly stock and label all patients linens, bedpans, bed bath basins, and urinals

GE- Assembly Associate- May 2023-Oct. 2023 Greenville. SC

-Inspect, pack, count, test, organize all parts for shipment to maintain the best quality and customer satisfaction

-Managed a clean and safe working environment to maintain the best safety and teamwork in the workplace

TTI- Master Trainer- Sep. 2019- May 2023 Anderson, SC

-Professionally trained all new employees to provide the best production and teamwork

-Obtain weekly evaluations, recording all data pertaining to progress and accuracy

-Gather all PPE and equipment to ensure the best quality and quantity was put out in a timely manner

EDUCATION:

Daniel High School-Diploma Central, SC

Tri County Technical College -Nursing Pendleton, SC

Greenville Ignite Healthcare Institute -CNA Greenville, SC

Phlebotomy Training Specialist -Phlebotomy Technician Greenville, SC

CERTIFICATIONS/AWARDS:

Certified Nursing Assistant

NHCO Certified Phlebotomist

BLS/CPR Certified

“Outstanding Clinical Excellence In Phlebotomy”

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