Inspector Packer Loss Prevention

Mary Cosgrove

Stow, Ohio *****

(T) 817-***-**** (E) ad5v36@r.postjobfree.com

Qualifications

A dedicated hard worker who emphasizes on quality for customer satisfaction and performing at a level standard far above ordinary.

Experience

Berry Global September 2022 – April 2024

Backup Lead Floater and Inspector Packer Streetsboro, Ohio

As an Inspector Packer inspected parts to ensure that good parts were being made by injection molding equipment and packed the parts in accordance with the instructions for each customer.

As a Floater made sure Packers received their breaks at appropriate times, removed excess scrap material from area around machines, loading labels for machines with IML Labels, and compiled end of shift numbers for productivity for machines I was responsible for.

As a Backup Lead Floater covered duties of the Lead Floater including compiling numbers for entry to the system for all machines ran during the shift and staffing appropriately for both associate attendance and priority of orders needing to be completed.

Amazon October 2016 – August 2022

Loss Prevention Specialist Akron, Ohio

After successfully completing Peak of 2016, converted from a seasonal employee to a full-time employee in February 2017.

Set building record for legacy pick at seasonal facility PTX1 with a rate of 128 cases per hour picked.

Acted in the role of Ambassador for both Pick and ICQA (Inventory Count, Quality Assurance) functions from August 2017 to September 2018.

Fulfills the role of ICQA Problem solver, completing net zero audits, Andon resolution, force picks, quality coaching, and ICQA Process Guide with speed and accuracy.

Consistently performs above expected rates with a high rating of accuracy, putting customer satisfaction first.

Participated in building launch for DTW1 (Romulus, MI) in August 2018 as a trainer for new Pick associates.

Participated in building launch for MCO1 (Orlando, FL) in September 2018 as a trainer for new Pick associates.

Participated in building launch for GRR1 (Grand Rapids, MI) in March of 2020 as a trainer for new Stow associates.

Successfully inclined from the Tier 1 Warehouse Associate to Tier 3 Process Assistant role in September 2018.

Adjusted staffing ratios on an as needed basis to ensure frugality with labor hours.

Coached associates on processes to help them succeed in their roles within the mods regardless of team.

Successfully inclined from T3 Stow Process Assistant to L4 Area Manager in June 2020

Assumed the role of Inbound Dock Manager for the AKC1 launch in July of 2020, launched November 1st, 2020

Transitioned to Loss Prevention as a Loss Prevention Specialist in May 2021 at AKC1. In this role researched shrink and internal theft cases using suspected theft tickets and generated deletion reports. Also, in this role researched Workplace Violence incidents and Mental Health Crisis’s with support from Human Resources to find the best outcomes for both the company and the employee.

Project Pie September 2015 – March 2016

Supervisor Dallas, TX

Developed new hires to fulfill their roles within the company and prepare them for promotion.

Completed nightly paperwork, deposits, and safe counts with 100% accuracy.

Addressed customer concerns and reached agreeable solutions to ensure customer satisfaction.

Monitored food products for freshness and ordered re-stock as needed.

Analyzed and determined staffing to patron ratios so there was proper staffing for the volume of business on an hourly basis.

AMC Theatres June 2000 – October 2010

Operations Coordinator / Supervisor Dallas, TX

Analyzed business to staffing ratios to ensure proper staffing for the volume of business enabling the company to save money where it could.

Trained new employees and monitored their growth, coaching where needed, developing, and preparing employees for advancement within the company.

Completed closing paperwork, cash deposits, and safe counts with precision to accuracy.

Ran the projections booth with 100% accuracy for start times and presented a picture-perfect presentation for every show.

Monitored freshness of food stock to ensure customer satisfaction and re-ordered stock as needed.

Addressed customer concerns and found resolutions to ensure customer satisfaction was optimal.

Education

Dallas County Community College January 2012 – May 2015

Dallas, TX

Basic Electronics Certificate August 2013

Associates in Applied Science December 2013

Associates in Electronics and Computer Technology May 2015

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