Operations Manager Plant

MICHAEL MUHLBAIER

*** * **** *******, ******** GA 30062 931-***-**** ad5v1z@r.postjobfree.com OPERATIONS MANAGER PLANT MANAGER DISTRIBUTION MANAGER DIRECTOR OF OPERATIONS OPERATIONAL PLANT LEAD QUALIFICATIONS PROFILE

Detail-oriented, self-driven, multi-tasker, and performance-focused professional, offering broad-based experience in operations management with military service; complemented with strong ability to implement programs. Skilled at evaluating personnel performance; writing reports; coaching, facilitate, inspiring; providing cost-effective recommendations. Armed with solid interpersonal and communication skills to establish productive rapport with individuals. Technically proficient with database mining and Microsoft Office applications. SUMMARY OF RELEVANT EXPERIENCE

Operations Management

Created and executed Key Performance Indictors resulting in a 10% production increase for the quarter.

Created new process to reduce refund rates cause by operations resulting in a 20% decrease in operations refunds.

Proactively identify and led process improvement initiatives and lean tools increasing productivity in 10%.

Maintained P&L for the site.

Partnered with other Area Managers to balance labor ensuring all shifts were balanced meeting building goals efficiently.

Reviewed forecasts to determine incoming productivity to plan the buildings goals for the day.

Served as senior data miner for data analytics for training and management of more than 20,000 soldiers and civilians.

Displayed competency in conceptualizing policies and program of instructions; testing updates for the army; and inspecting lower-level users on proper utilization and retrained resulting in a 25% gain in successful utilization.

Held responsibility in drafting reports and recommendations for the senior commander of Fort Riley on the allocations of resources and personnel resulting in a saving in cutting the resources budget by 20%.

Streamlined office credit card accounting by intergrading journal templates tied into the finance section resulting in less man hours spent checking figures and faster reload of allocated monthly budget.

Functioned as the U.S. Army’s ambassador within the community leading to a 10% jump in strategic partnerships.

Managed $24 million in inventory, maintained special equipment in optimum condition to increase production with 0% loss rate.

Performed as truck master to oversee fleet of 25 vehicles including tracking millage, repairs, general service, rotation of vehicles to different places, and dispatching resulting in 0 interruptions for operations. Personnel Supervision and Cross-functional Collaboration

Supported all safety programs and OSHA compliance to ensure a safe working environment for all associates and visitors.

Started 10+ new warehouses.

Implemented and oversaw cross training of different departments in order to keep all department staffed.

Provided expert oversight to 24 soldiers including their health, welfare, morale, training, and performance reviews (360 reviews and monthly counseling) resulting 9 earning management positions.

Assessed the performance of recruits in all aspects of training while maintaining records and preparing reports.

Consulted soldiers and leader in a human recourses position on subjects from equal opportunity, rights, and future employment leading to a raise in retention of 18%.

Consulted the executive management of Ft. Riley with issues that were invaluable to their global mission leading to an expedited operations ready status weeks before the due date. Training and Development

Revised and wrote onboarding programs for new hires dropping the attrition rate by 40%

Conceptualized training program for the users at Fort Riley, creating a 40-hour block of instruction to guarantee proper use of the database resulting in an 80% growth of certified users.

Rewrote standard operating procedures to increase productivity by 60% ensuring operation readiness and task completion.

WORK HISTORY

OPERATIONS MANAGER (DULUTH TRADING COMPANY), ADAIRSVILLE, GA, USA JULY 2021 – PRES SENIOR IMPLEMENTATION MANGER (NGROUP), TRAVELING, USA JUNE 2019-JULY 2021 OPERATIONS MANAGER (NGROUP), MT. JULIET, TN, USA APR 2018- JUNE 2019 AMAZON AREA MANAGER II, MOBILE, AL, USA SEP 2016- APR 2018 DIVISION DIGITAL TRAINING MANAGEMENT SYSTEM MANAGER EQUAL OPPORTUNITY REPRESENTATIVE (SENIOR ANALYST), Ft. Riley, KS, USA Jan 2013–Jun 2016 SENIOR DRILL SERGEANT TRUCK MASTER (COMPANY SENIOR TRAINER AND ONBOARGING SPECLIEST) Ft. Benning, GA, USA Dec 2010–Dec 2012 PLATOON SERGEANT EQUAL OPPORTUNITY REPRESENTATIVE (OPERATION MANAGER), Ft. Campbell, KY, USA Sep 2005–Nov 2010 RECRUITER, (MANAGER, HUMAN RESOURCES AND RECRUITING) Morganton, NC, USA Sep 2001–Aug 2005 TEAM LEADER, (ASSISTANT OPERATIONS MANAGER) Ft. Stewart, GA, USA Sep 1997–Aug 2001 PRIVATE WORKER, Camp Hovey, Korea Jun 1996–Aug 1997 EDUCATION

MASTER OF BUSINESS ADMINISTRATION W/ FINANCE AND ACCOUNTING & ORGANIZATIONAL LEADERSHIP AND CHANGE CONCENTRATION 2018 GPA 4.0

BAKER UNIVERSITY, Overland Park, KS

Graduated with Honors GPA: 4.0

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT 2016

AMERICAN MILITARY UNIVERSITY, Charles Town, WV

Graduated with Honors GPA: 3.8174

PROFESSIONAL DEVELOPMENT

Equal Opportunity Representative

MICHAEL MUHLBAIER

650 E Lake Parkway, Marietta GA 30062 931-***-**** ad5v1z@r.postjobfree.com CERTIFICATIONS

Microsoft Office Specialist Certification 2014 Truck Master Qualified 2010 AWARDS AND HONORS

Air Assault Badge Airborne Badge Army Accommodation Medal (3) Army Achievement Medal (5) Valorous Unit Award Expert Infantryman’s Badge Good Conduct Medal (6) Iraq Campaign Medal (2) Meritorious Service Medal Noncommissioned Officer of the Quarter (5)

Army Accommodation Medal (3)- Received 2 for excellence as an Operations Manager for completing tasks above all expectations while saving money and time. Received 1 for excellence as the Senior Analyst for saving millions to the FT Riley annual budget.

Army Achievement Medal (5) – received for going above and beyond the call of duty as a recruiter (raising enlistment percentages and gaining new strategic partners). Recreating onboarding to drop attrition. Successfully completing operation management tasks in levels higher then was currently holding.

Meritorious Service Medal awarded for Excellence as an operations manager while deployed resulting in all task 100% complete, 0 loss of equipment or life, streamlining communications procedures from executive managers to the operations managers.

Noncommissioned Officer of the Quarter (5)- Top operations manager 5 times for various quarters.

Contact this candidate