Audrèi Grey-Customer Réz Representative Rep
BACKGROUND & PROFILE
Seasoned and driven customer service
professional with over 5 years of
adeptness in client services, data
management, and shipping
coordination. Possesses robust
analytical capabilities, meticulous
attention to detail, and a track record
of excelling as a team player in
dynamic environments. Prepared to
utilize 8 years of experience to propel
achievement within any team
LET'S GET IN TOUCH!
Mobile: +312-***-****
Email: ad5v01@r.postjobfree.com
LinkedIn: @audrei-grey-741a61252/
Time Management
Communication
Problem Solving
Conflict Resolution
Canva
Order Management
Data Entry & Extraction
Inventory Management
CRM Systems
Invoicing
PROFESSIONAL SKILLS
ROLES & POSITIONS
Data Entry Specialist - Freelance
Substantially increased data extraction turnover by 60% within a brief timeframe. Developed and enacted protocols and systems ensuring precise and efficient extraction and input of name entries from varied lists. Cultivated partnerships with advertisers to manage diverse data lists effectively.
Zoom Advertising 2019-2020
Community Associate
Utilized HR platform for issue resolution, enhancing employee experiences. Conducted effective client tours, boosting referral rates. Supported departmental efficiency through administrative tasks. Acted as liaison for smooth client interactions and assisted in organizing events to enhance engagement. Addressed invoice issues.
Regus - IWG Places 2019-2020
Content Associate
Collaborated with the CEO to craft compelling testing content, enhance process efficiency, and introduce quality assurance system testing for over 100 sites per hour. Analyzed performance data to refine strategies. Worked cross-functionally to ensure product site
accuracy and efficiency.
Coupon Cabin 2019
Personal Skills
Detail-oriented
Versatile Worker
Learning New Languages
Fast Worker
Good Communicator
Multi-tasker
Team Player
Critical Thinker
Self-motivated
Ability to Work Under Pressure
ACADEMIC BACKGROUND
Southern New Hampshire University
- CGPA: 3.8
- Graduated Magna Cum Laude
- Activities and societies: Member of The National Society of Leadership and Success
Member of Sigma Tau Delta International English Honor Society Bachelor of Arts, 2022
Remote Order Expeditor
Staples Promotional Products 2021-2024
Facilitate smooth collaboration with vendors to reconcile purchase orders, promptly resolving discrepancies to streamline processing and ensure punctual deliveries. Coordinate with warehouses for precise shipments and negotiate favorable shipping rates. Meet Staples' KPIs, address invoice discrepancies, update pricing, and mediate vendor-representative issues.