Customer Service Health Records
Resume:
Yessica Esqueda
ad5uyx@r.postjobfree.com
Objective
I bring diligent and professional experience, having both soft and hard skills in the workplace. I am to obtain a full-time position where my knowledge and experience can be utilized and developed in a teamwork environment. I am focussed and determined to learn new skills, knowledge, management, business and life.
Experience
January 2022 -
Bradshaw Optometry, Bradshaw - Optician, Optometric Technician & Receptionist
● Design, measure, fix, and fit lens and frame to meet patients’ Rx.
● Coordinate and schedule patient appointments.
● Provide extensive contact lens training and support.
● Prepare exam forms accurately with patients' health records.
● Perform preliminary testing (AR, IOP, Retinal Imaging) and scribe for the Doctor
● Proficiency in handling insurance policies and informing patients of exam costs as well as material allowances.
● Process and adjust material orders via Eyefinity Practice Management.
● Maintain a clean and organized work area and merchandise section.
● Communicate clearly with the Doctor, patients, and staff.
● Manage and collect payments while following pricing policy.
October 18 2021 - November 29 2021
Cost U Less, Citrus Heights - Sales Trainee
●Answer Phone Calls
●Provide Insurance Plans Suited to Customer Needs
●Maintain Appropriate Records
●Help Customer with Monthly Payment
●Receive and Respond to Customer Inquiries
●Scan Documents and Upload to the System
●Customer Service
October 2017 - October 14 2021
Universal Building Services & Supply CO, Sacramento - Custodian
●Gather and Empty Trash
●Service, Clean, and Supply restrooms
●Clean and Polish Furniture and Fixtures
●Clean Floors, Sweep, Mop, Scrub, or Vacuum them.
●Customer Service
June 2018 - July 2018
Dentristy 4 Kids, Riverside - Receptionist
●Filing
●Answering Phone Calls
●Organize Files
●Greeting Patients When Arriving and Dismissing
●Verifying Insurance
January 2017 - October 2017
Able Building Maintenance, Sacramento - Custodian
●Gather and Empty Trash
●Service, Clean, and Supply restrooms
●Clean and Polish Furniture and Fixtures
●Clean Floors, Sweep, Mop, Scrub, or Vacuum them.
●Customer Service
Education
June 2016
Community Collaborative Charter School, Sacramento - Graduate
Skills
●Bilingual; Fluent in English & Spanish
●Customer Service
●Business Skills
●Sales
●Qualified Listener
●Flexible Schedule
●Ability to work independently and with a team
●Proficient Computer Skills ; Google, Email, Order Management Systems, Health Records, Maintain Client information,Microsoft Word,
●Quick and adaptive learner
●Patient and Good with People
●Ability to multitask and manage time efficiently
●Organized
●Organized Communicating Skills
●Pet Care
References
Makenna Hartzell - 916-***-****
Isabel Padilla - 916-***-****
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