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Customer Service Office Manager

Location:
Tunapuna-Piarco, Trinidad and Tobago
Posted:
May 21, 2024

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Resume:

ANDREA WEBB

Objective

To effectively contribute to the aim of the vision and mission of your company whereby giving me the opportunity to utilize my excellent communication, organizational and highly motivated skills.

Work experience

[ September 2001 – February 2001] Greenfield Caribbean Limited

2nd Floor Real Valu Complex

Eastern Main Road

Mt.Lambert 868-***-****

Assistant Office Manager

Communicating one on one with the various Operation Managers and supervisors about day to day operations in and out of the office.

Customer Service Representative

Communicating via various communication mediums to clients about services offered at the company, kept customers up-to-date with service changes and answering customer’s questions and queries.

Handling of telephone systems such as the switch board system.

January 2002 – May 2002 Unique Holmes Realty

Upper Manhattan New York

Office Administrative Clerk

Maintenance of Photocopier and Fax Machines

Stock Maintenance including, stationary, office, kitchen and bathroom supplies.

Procurement of office equipment.

Maintenance of Office Employees Attendance Registrar.

August 2002 – August 2004 Verizon and Wireless Limited

Manhattan New York United States

Telecommunications Operator

Handling of Nor star Digital and Meridian Switching Board

Receiving incoming communications

April 2005 – 2008 Greenfield Caribbean Ltd EMR Mt. Lambert 868-***-****

Administrative Clerk/Receptionist

Handling of all incoming and outgoing telephone calls.

Handling of all incoming and outgoing visitors and direction to relevant persons and taking messages as requested.

Attending to the needs of all visitors.

Handling of all incoming and outgoing mail and documents, logging and distribution to relevant persons.

Maintenance of photocopying log.

Stock maintenance, procurement and disbursement of stationery, office, kitchen, and bathroom supplies.

Scheduling of maintenance and repairs to all office building, equipment, furniture and other facilities.

Maintenance of office employee’s attendance register.

Other central administrative support as required

Operations manager

In charge of reviewing receiving and documenting all deliveries imported and exported from the company

Reporting directly to managers

2010-2016

BUSINESS OWNER Tip-C wholesale/retail Liquor Mart

#175 eastern main road Tunapuna

Director

Duties

In charge of daily operations, Events, salary payments,

Ensuring bills are up to date

Financing and accounting

Planning and strategy

Taking care of all legal parts of the business example obtaining a licence

Marketing and sales

Good customer service

Hiring of employees

2017- 2022 Suite 2E, Eastern Main Rd

St Joseph

SPA OWNER

Services provided

Facials

Massages

Panicures

Pedicures

Waxing

Body Cavitation

2022-2024

GLOBAL MATERIALS INCORPARATED

Sales Associate

Managing all daily operations

Data Entry

Financial Accounting

Office Procurement

Education

[ 1988 - 1992] San Fernando Girls RC

[ 1992 – 1995] St. Francis RC

[ 1995 - 1997] North Eastern College

[ 1997 - 2000] Caribbean Union College

(2001-2003) St Francis College NEW YORK

[ 2005 - 2006] Sital Travel Club

[2016 - 2017] Tunapuna Aesthetic School of cosmotology

[2023 - 2024] School of Practical Acoounting

Qualification/Grades Achieved – Grades

Mathematics 3

English 2

Principles of Business 2

Office Procedure 2

Art 2

Music 2

Module 1 (one) in traveling B

Tunapuna Aesthetics School of beauty and Cosmotology

Certification 1 AND 2

School of Practical Accounting

Medical Lab Assistant Certification

Extracurricular activities

Church choir, events planning, sound engineering

3References

Mr. Martin Andrews

Chief Executive Officer

Geo Tech Limited

#4 Miles Street

TUNAPUNA 868-***-****

Ms, Cherise Sanchez

Office administrator /Deputy Principal Assistant

University of the West Indies

Mount Lambert

Champs fleur

746-7754

Interests and activities

Interacting with people, events planning, dance instructor, hiking and music,

Hobbies

Hiking, swimming and sports, events planning



Contact this candidate