Customer Service Machine Operator

Shanishia Thomas

Mansfield, OH *****

ad5uxf@r.postjobfree.com

+1-440-***-****

Experience in the customer service field, collections and working from home using multiple systems. Authorized to work in the US for any employer

Work Experience

Collections Agent

Mansfield, OH

January 2023 to Present

• Work from home

• Setting up and processing work orders

• Assisting with billing

• Handling emergency calls

• Set up payment arrangements

• Take payments

• Working with various systems

• Assisting with bill payments

Machine Set-up Operator

Timken - Bucyrus, OH

July 2020 to December 2020

• Set up machine

• Operate machine

• Operate overhead crane

• Operate forklift

• Use of mics and calipers

• Use of gauges and multiple hand tools

Press Operator

PCC AIRFOILS - Wickliffe, OH

May 2017 to July 2020

• Set up press machine

• Operate press machine

• Operate forklift

• Operate electric lift

Machine Operator

Swagock manufacturing - Highland Heights, OH

January 2013 to May 2017

• Polishing parts

• Machine set up

• Use of hand tools

• Operate forklift

Environmental Services Technician

Lakewood Hospital - Lakewood, OH

January 2014 to January 2017

• Greeting patients

• Cleaning patients room

• Cleaning public areas in hospital

• Using floor buffer

Electronics Associate

Walmart super center - Mayfield Heights, OH

January 2011 to January 2014

• assisting customers with whatever they need in store

• Assisting customers over the phone

[-assisting customers in person

I -stocking

i- Cashier [-troubleshooting cell phones

Education

High school diploma

Collinwood High School - Cleveland, OH

August 2008 to June 2011

Skills

• Crane

• Calipers

• Customer service

• Professional cleaning

• Computer skills

• Communication skills

• Typing

• Time management

• Customer service

• English

• Spanish

• Windows

• Data entry

• Organizational skills

• Microsoft Excel

• Microsoft Word

• Microsoft Office

• Sales

• Microsoft Powerpoint

• Administrative experience

• Technical support

• HIPAA

• Phone etiquette

• Customer support

• Management

• Outbound calling

• Negotiation

Contact this candidate