Quality Manager Assurance

TED DANCIU

** ******* ****., ******** ****, On., L4C 1S8, 416-***-****, ad5uxe@r.postjobfree.com

SUMARY OF QUALIFICATIONS

Extensive experience in Management, Quality, Design, Manufacturing and Tooling

30 year Automotive experience working with OEMs: Chrysler, GM, Ford, Honda, BMW, Toyota...and Tier1: Magna, Stackpole, VanRob, FlexNGate, Martin Rea

Proficient in APQP (PPAP, DFMEA, PFMEA, EC, DVPNR, SPC, DV, PV, BOM, GD&T, Technical documentation...)

Strong relationship skills with customers, personnel and suppliers

Experienced in finding solutions using problem solving tools like root cause analysis, fish bone diagram, 8D, Pareto Charts, 5S...

Hands on experience with CMM, CNC and regular machine tools

Successfully Introduced New Products in an automotive production environment

Proficient in application of 3D and 2D CAD tools, MS office, MS project

Excellent tooling knowledge (stamping, molding, casting, CNC and welding)

Accreditation to ISO17025

Excellent People Management including team building and dealing with unionized environment

PROFESSIONAL EXPERIENCE

Maxel Manufacturing Inc. Manufacture high precision parts and assemblies

Quality Manager Febuary 2023-Present

Implement standard processes and indicators for monitoring manufacturing processes

Monitor manufacturing and QA procedures

Identify non conformant pasts and modify processes to eliminate scrap

PIA Automation Canada Inc. Automation for automotive, industrial micro components and life sciences

Quality Manager July 2019-January 2023

Develop new processes and indicators for monitoring supplier performance

Use KPI and Pareto charts to identify areas that need improvement

Manage NCRs and supplier responses

Perform internal audits

Manage Corrective Actions

Manage Continuous improvement initiatives

Coordinate Quality Assurance initiatives across multiple PIA locations in North America

Manage Quality Control area

Develop set up tools and procedures for PIA Equipment

Implement 5S initiatives

Manage Internal Documentation on company intranet

Certified as Internal Auditor

Develop QA area on company intranet

Improve customer satisfaction using 8D and 5Whys processes

Achievements

Improve internal processes

Get exposure to life sciences and healthcare standards and procedures

Centennial College

Professor Contract Part-Time Jan 2020 - Nov 2021

Develop Course materials for CMM PCDMIS and Quality Systems

Hand measuring tools

GD&T

SPC, PPAP...

CNC Mastercam

Quality Assurance

Practical applications of Quality Control, MSA, SPC, GR&R...

Lead hands on CMM Laboratories for Mitutoyo MCosmos and Hexagon PCDMIS.

PIA Automation Canada Inc. Automation for automotive, industrial micro components and life sciences

Quality Inspector April2017-July 2019

Part of supplier development and improvement process. Issue Non Conformance Reports.

Work with suppliers to address and eliminate non conformant parts

Collect data regarding non conformances and report as Pareto Charts

Identify non conformant parts and find solution to bring to spec

Improve quality of equipment during assembly

Verify parts before their release to assembly

Calibrate measuring tools

Part of team that improved NCR process and documentation

Part of team that introduced Corrective Action process and documentation

Assist in development of IMS documentation

Monitor long term supplier performance

Report monthly on QA KPIs

Part of Social Committee

Achievements

Improve internal QA processes

Champion 5S process

Start internal Cost Savings Initiatives

RB&W Manufacturing, LLC. A Park Ohio company providing fastening and cold-forming solutions

Quality Manufacturing Manager May 2016- April 2017

Address customers PR&R

Lead and coach the Quality Technicians and other direct reports on order to allow all systems to fully satisfy the quality requirements of the customer and be TS 16949 compliant

Ensure the automotive warranty process is adhered to following CQI protocols

Ensure appropriate technical and financial resources are available to ensure the success of the organization, minimize scrap and rejects, and optimize quality resources

Work closely with customer and supplier QE’s, resolve NC issues and customer concerns by implementing root cause resolution through the management of problem solving teams

Work in compliance with Safety Systems and Environmental Systems

Develop and implement a business plan which ensures long term satisfaction of customers, employees and shareholders

Report on performance of Quality Management system and any need for improvements

Lead and coach direct reports in order to accomplish the objectives of the business plan with respect to quality initiatives, systems compliance, continuous improvement and cost of quality

Lead and coach the Quality Technicians and other direct reports in order to overcome operational problems encountered in the normal course of business

Coordinate the activity of the QA Lab in a unionized environment

Ensure that all products meet material, mechanical and dimensional requirements

In case of customer complaints respond in 24 hours with the 8D and initiate containment

Submit reports to customer web portals and/or their respective CA systems

Investigate non conforming products. Eliminate non conformance by implementing changes to manufacturing process

Maintain quality standards in an extremely high volume production environment

Monitor manufacturing processes to ensure adherence to standards and best practices

Develop, organize, implement and follow-up on the QMS (quality management systems) of the company

Achievements

Work in an unionized environment

Implement cost saving program

Work with customers and suppliers located in Europe and Asia

ROBOSMART Inc. Provider of quality control tools and services to the Automotive industry

Quality and Manufacturing Manager April 2012-May 2016

Schedule work load on CNC and regular machine tools.

Oversee internal production and outside suppliers

Develop, organize, implement and follow-up on the QMS (quality management systems) of the company

Direct the CMM operators so all PPAP, SPC studies, KPCs, Fixture certification and dimensional requirements are reported properly to the customer

Manage designers so parts can be manufactured and checked with ease

Use Six Sigma methodology to control and improve the processes and eliminate errors

Manage corrective actions, preventive actions and containment plans

Train manufacturing and quality personnel

Develop new suppliers

Follow and update the Production schedules, Quality Manual, Procedures, Control Plans, Equipment Maintenance...

Work closely with customers to identify solutions to their needs, implement those solutions

In charge of new equipment and tools acquisition

Control and track financial status and performance of projects

Ensure Health and Safety requirements are met in the plant

Manage contractors and suppliers performance and conduct internal and external audits

Achievements

Obtain ISO 17025 certification

Implement the R&D Research Rebate program

Lowered cycle time by 10% and reduced cost by 15%

Became proficient in EdgeCam CNC software

Implemented receiving inspection procedures

DESIGN INNOVATIVE SOLUTIONS Inc. Manufacturer of automation for the Automotive industry

Quality Manager May 2007 to April 2012

Developed sorting stations using robotics systems and vision systems

Developed testing equipment with integrated robotics

Manage the design, development and manufacture of new products

Schedule and implement manufacturing time lines

Supervise equipment testing and run at rate

Lead containment, rework efforts and quality alerts

Ensure awareness of customer/client requirements within the organization

Conduct internal and external audits, monitor the application of the Quality Manual

Get customer acceptance of tools and equipment

Coordinate Third Parties for smooth integration (PLC programming, specialized tools...)

Ensure adherence to TS16949

Manage and initiate Corrective and Preventive Actions

Manage Non Conformity Reports (NCRs)

Deliver best in class tools and services to Tier1 companies

Achievements

Outsourced design and reduced engineering cost by 50%

Introduce continuous process improvement to obtain price reduction

Introduce a Quality Systems and drawing standards

Introduced KPI (key performance indicators) in the management of my department

ACUM Inc. Provider of quality control tools and services to the Automotive industry

Quality Manager July 2002 to May 2007

Monitors daily operations of the team and provides leadership for their activities, which include day-to-day quality assurance activities, new product introduction, cost improvement, support of manufacturing

Develop, implement and monitor and audit schedule for surveillance on subcontractors and suppliers to ensure compliance with the Quality requirements of the project and the customer/client requirements

Measure parts and assemblies on CMM according to GD&T from customer

Report to customers PPAP, SPC, KPC and dimensional studies

Meet the delivery and profitability targets

Manage Cross-functional Problem Solving Meetings

Drive continuous improvement plans

Coordinate Gauge R&R studies

Coordinate the design and manufacture of checking fixtures

Achievements

Successful implementation of the ISO17025 standard, with accreditation

Increase business volume by 100%

Introduce Six sigma methodology with Black belt and Green belt teams,

TECS GROUP ENTERPRISES Inc. Start up manufacturer of tools for the Automotive industry

Engineering Manager August 2000 to May 2002

Coordinate the design and manufacture of stamping tools for the automotive industry

Write quotes and monitor financial performance

Implement the Health Safety and Environmental Management System

Introduce lean manufacturing and Kaizen, Kanban methodology

Create and implement world class engineering systems, create detailed requirements for new design projects. Create and maintain standard documentation

Develop customer base

Introduce CATIA as design system

Achievements

Tripled the number of customers

Create standard process forms for entire enterprise

Doubled the workforce of the company

Published articles in specialty magazine and presented at UNIGRAPHICS conference

ATOMA INTERNATIONAL (part of MAGNA) World class Tier1 in Automotive industry

Engineering Manager May 1999 to August 2000

Managed a group of engineers responsible for the design of latches and lift gate system for the new 2001 Chrysler RS minivan. The RS Program (Chrysler minivan with both side doors and the lift gate powered by motors – an industry first) was a success

Constantly communicate with Chrysler and Atoma upper management

Use good planning skills and good understanding of the processes and requirements

Coordinate the cross functional team in order to improve product performance and manufacture ability

Coordinate Engineering Change process based on design reviews, test results and TIRs

Use fish bone diagram, root cause analysis, critical path, Pareto Charts... in the development of the new systems

Maintain and update all documentation (CAD 3D and drawings, DFMEA, PFMEA, Test manual...) for the different stage of the program (DV, PV)

Troubleshoot all issued that appeared while developing the systems

Achievements

Successfully launch the RS Program

Improved the product

Managed to work closer with Chrysler team

Implement advanced CAD systems in ALS supplier base

DBM SYSTEMS Inc. Distributor of CATIA and MAPICS. Help customers with the integration of the software

Engineering Services Manager May 1996 to May 1999

Transform DBM into a sought after engineering consulting company

Increase services offered to clients from just 3D modeling and drafting; to black box design, finite element analysis (FEA), tool path generation (CNC & CMM), project management, rapid prototyping, programming, engineering consulting, tool design…

Offered consulting across 3 CAD platforms: CATIA, I-DEAS and UNIGRAPHICS

Supply consulting services to Automotive, Aerospace and General manufacturing sectors

Coordinate the Supplier 2000 Business Partner with Chrysler and IBM

Assist the supplier community to conform to OEM requirements, as well as meet the very tight deadlines expected from them. That required excellent planning, dedication and above average engineering skills

Hire some of the most talented engineers in the industry in my Engineering Services Group

Keep them motivated, constantly update their skills and help them maximize their potential. Provide technical leadership to coach the team.

Increase customer base

Support the sales and UNIX service teams

Achievements

Maintained a growth rate of over 50% per year for the Engineering Department

Grow engineering team from four to fifteen members

Make presentation to CATIA conferences

Secure Magellan Aerospace as the biggest aerospace customer

Catia Engineer June 1994 to May 1996

Designed parts and assemblies for the automotive industry

Create drawings, create 3D models, review documentation

Designed parts that were: stamped sheet metal, cast aluminum and cast iron, molded plastic, machined ….

Good understanding of the OEM’s specifications and requirements

Meet and exceed all our customers’ expectations

Teach and demonstrate CATIA to customer

Achievements

In May 1996, I was promoted to Engineering Services Manager

Become CATIA Expert level 2 (very few in North America)

MULTIMATIC TECHNICAL CENTER Inc.World class Tier1 in Automotive industry

Catia Engineer June 1993 to June 1994

Design door checks and hinges

Use CATIA to design a better product through the use of Kinamatics

Achievements

Complete my knowledge about all systems that are in a car door

KTM LOCKS Inc. (part of MAGNA)World class Tier1 in Automotive industry

Catia Designer September 1992 to June 1993

Designed hood and trunk latches and door latch assemblies

Design handle assemblies, rods, control mechanisms, striker assemblies…)

Achievements

Learn about automotive requirements and procedures

PRATT AND WHITNEY CANADA

Draftsman May 1989- September 1992

Design Aerospace components

Redesign Magnesium gearbox to Aluminum

Part of the TQM team

Achievements

Learn CADAM

Learn CATIA

Integrate in the Canadian workforce

Education:

Master of Applied Science in Aerospace Studies

Member of APEO (Association of Professional Engineers of Ontario)

Areas of Personal Interest:

Orienteering (national champion), Sailing, Yoga, Foreign languages: French, Italian & Spanish, Foreign cultures (customs and foods)

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