Ux Designer Senior

KEVIN KEIPER UX DESIGN LEADER PAGE ONE

KEVIN KEIPER

415-***-**** ad5uwz@r.postjobfree.com UX Design Portfolio LinkedIn SENIOR UX DESIGNER & INNOVATION LEADER CUSTOMER EXPERIENCE ARCHITECT Successful Senior UX Designer and innovative leader with 15+ years of experience building business value with UX journey maps, design tools, agile processes, research and customer relationship strategies. Strong team mentor with quantified results. Qualified implementing AI / ML functionality. SUMMARY

● Business focused: Delivered 10+ digital UX solutions exceeding objectives and key results (OKRs) and key performance indicators (KPIs) by ~10%

● Technically competent: Certified Lead Designer building prototypes, tools, component libraries and processes for PayPal, Best Buy, Wells Fargo, and PG&E

● Progressive thinker: Deployed unique AI / ML tools, Responsive Web Design (RWD) and native applications for legal, fintech and ecommerce enterprises and startups

● Socially responsible: Deployed unique SAAS platform in Bangladesh reducing poverty by ~60%

● Mentor: Successfully maintained 100% mentee graduation rate SKILLS

Atlassian Jira and Confluence, Axure, Figma, Adobe XD / CS, Webflow, CSS, HTML, Javscript, InVision, Proto.io, Zeplin, Kanban, agile, scrum, design systems, component libraries. PROFESSIONAL EXPERIENCE

PHOTON INFOTECH photon.com

Creative Lead (Mar. 2022 - Mar. 2024)

● Compiled UX interface wireframes and personas for 10+ high-profile accounts ahead of deadlines and under budgets yielding overall 20% improvement in client project costs

● Administered delivery of engineering prototypes and specifications for consumer applications aligned to market trends and brand identities, accelerated application delivery by average of 15%

● Established a unique tokenized design system, automating modifications and eradicating manual intervention; decreased design time by 75%

BEST BUY bestbuy.com

Lead UX Designer / Contractor (Dec. 2021 - Apr. 2022)

● Researched information architecture flows for a cutting-edge consumer electronics UX design optimization tool, improving retention by 15% and reducing abandonment 25%

● Derived impactful insights from AI/ML best practices research, directing tool optimization strategies reducing deployment timeline by 10%

● Led the evaluation process of UX optimization tool in conjunction with engineering team, highlighting performance gaps resulting in a 25% increase in project efficacy BYTE, LLC byteme.com

Lead UX Designer / Contractor (May 2021 - Nov. 2021)

● Directed logistics of UX designs for dental health startup to streamline user journeys, partnering with product manager to devise successful UX specifications and cost-effective strategies to improve user acquisition 30%

● Executed data-driven high fidelity Figma prototypes, optimizing UX designs for target audience needs, creating a 20% increase in customer conversions and a 20% reduction in abandonment rate

● Performed heuristic and usability research with leadership to align strategic changes to UX resulting in 20% cost savings

KEVIN KEIPER UX DESIGN LEADER PAGE TWO

WELLS FARGO wellsfargo.com

Lead UX Designer / Contractor (Dec. 2019 - Mar. 2020)

● Collaborated with co-designers to optimize existing UX component library; streamlined design specifications reducing engineering costs by 20%

● Discovered and implemented modular design specifications, aligning engineering capabilities with business goals, resulting in 15% increase in scale

LIMELIGHT HEALTH www.fineos.com (Acquired)

Lead UX Designer (Dec. 2018 - Nov. 2019)

● Designed a custom platform for insurance underwriters to streamline initiation and analysis of large group insurance products across diverse sectors; resulted in a 40% reduction in policy issuance time

● Orchestrated comprehensive study with the product team to define and document customer success paths and product development deliverables, generating 20% increase in new clients PG&E pge.com

Lead UX Designer / Contractor (May 2018 - Oct. 2018)

● Audited digital web application for California utility service architects to streamline project planning; reduced preparation time by 60%, eliminated errors by 20% by improving efficiency of evaluating requirements

● Orchestrated cross-functional stakeholder buy-in of prototypes, tools and processes; planned and authored all UX service design deliverables, netting 30% increase in contractor efficiency BRIGHTPLAN www.brightplan.com

Principal Product Designer (Mar. 2016 - Mar. 2018)

● Orchestrated creation of all experience blueprint designs and engineering specifications for pioneering fintech startup, contributing to 30% efficiency gains and 10% investment risk reduction

● Drafted high-level customer conversion maps for a 17% increase in new accounts, developed UX design operations and component library reducing UX engineering time by 20% AMPLIFIER STRATEGIES amplifierstrategies.com

Sr. Product Designer (Jul. 2015 - Jan. 2016)

● Conducted transformative social research in Bangladesh, analyzing participant for “Impact Atlas”, a suite of SaaS technologies driving a 60% reduction in demographic poverty

● Executed creation of detailed sketches, journey maps, and hi-fidelity prototypes to direct UX design and development efforts for the platform; resulting in a 40% reduction in program budgets EARLY CAREER

PAYPAL paypal.com - Lead UX Designer / Contractor (Dec. 2014 - Dec. 2015) ROCKET LAWYER rocketlawyer.com - Senior UX / UI Designer (Jul. 2012 - Apr. 2014) TUNEUP MEDIA TuneUp Media LinkedIn - Senior iOS & Product Designer (Sept. 2011 - Jun. 2012) SHOPPING.COM shopping.com - Senior UX / UI Designer (Apr. 2009 - Oct. 2011) OTHER EXPERIENCE

SPRINGBOARD springboard.com - Bootcamp Mentor (Jan. 2022 - Present)

● Mentored aspiring UX leaders on advanced design principles, maintaining a 100% graduation success rate EDUCATION & CERTIFICATIONS

Master of Arts, Media Design & Management - THE NEW SCHOOL OF SOCIAL RESEARCH (Completing) Bachelor of Arts, Interdisciplinary Studies - UNIVERSITY OF CALIFORNIA, BERKELEY Certificate in Front End Development - THINKFUL

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