Shift Manager Data Centre

As a highly capable and self-starting professional with over ten years of technical experience, I apply strong communication, organization, and initiative skills to deliver on company goals and departmental objectives.

Summary

Accountable for daily operations, including managing up to five (5) engineering team members.

Responsible for 1 to 3 clients per data centre in the US and UK, and to prevent fines (CAD $1.7M).

Achieved performance metrics, including uptime of 99%, 1st communication within 2 minutes of incident.

Managed 10 to 30 subcontractors onsite and ensured all daily PPMS and tasks were completed.

Certifications

IOSH Managing Safely HVAP Level 3 and 4 Refrigeration Gas.

Training

Advanced Apprenticeship in Engineering Manufacture/Maintenance, SEMTA (2019).

Chartered Management Institute Level 3, CMI (2016).

18th Edition Wiring Regulations, City & Guilds, (2022).

Managing Safely, IOSH, (2023)

Full clean driving licenses (A, B, B1, C, C1, D1, BE) (will update to Canadian licenses if needed).

Education

Engineering Maintenance – Engineered Systems Diploma, SEMTA (2019).

Military Maritime Engineering Diploma, City & Guilds (2012).

Land Based Technology – Agricultural Mechanics Diploma, Reaseheath College (2010).

Land Based Technology Diploma, Reaseheath College (2008).

Community Life

Clay pigeon shooting Fixing cars, off roading Dog training Volunteer police officer Wood working.

Keywords

Management KPIs Metrics Maintenance Preventative measures Assessments.

Distinctions

Commendation letter from ship captain and ship’s coin as sailor of the month.

Thank you letter from the chief office and special constabulary inspector.

Technical Skills

ServiceNow Maximo CAFM manager SOPs MOPs EOPs TSMs MS Word, Excel, PowerPoint.

TECHNICAL SHIFT MANAGER VIRTUS DATA CENTRES, LONDON, UK 2023 – PRESENT

Accountable for daily operations, including managing up to five (5) engineering team members daily, with up to 30 incidents flagged and resolved per shift.

Resolved an array of issues, including loss of power and faulty UPS or generator, through troubleshooting, coordination of resources, and effective communication.

Accountable for one (1) to three (3) clients per data centre in the US and UK, and to prevent fines of more than CAD $1.7M for loss of client revenues.

Responsible for the following hardware and systems: generators, chillers, UPS systems, chilled water, air treatment units, humidifiers, switchboards, ring central units, and transformers.

Achieved performance metrics, including uptime of 99%, first communication within two minutes of incident, and ongoing communication and updates to the team and client.

Carried out maintenance tasks, including overseeing vendors on critical equipment and records maintenance. Responsible for facilities management, including lighting and water systems.

Controlled various permits, including work, electrical, sanction-to-test, confined spaces, and access.

Supported operations through administrative tasks, including maintenance of statutory records, fire safety logs, and fridge as register, and quality checked those completed by the engineering team.

Responsible for approving method statements and contractor risk assessments.

Implemented safe work systems, ensuring SOPs, MOPs, and EOPs were fitted for purpose and adhered to. Ensured staff members were first aid trained and knowledgeable of their responsibilities.

Ensured Low Voltage Authorized Person (LVAP) and High Voltage Authorized Person (HVAP) duties were carried out, monitored, and followed up.

Approved Risk Assessment and Method Statements (RAMSs) from contractors for work to proceed. Ensured the appropriate PPE and safe systems were chosen.

Managed shift teams in carrying out daily duties and PPMs.

SHIFT ENGINEER MERCURY ENGINEERING, WEST DRAYTON, UK 2022

Played a key role in mobilizing a new site. Wrote SOPs, MOPs, and EOPs and quality checked with TSMs.

Managed a team of four staff to mobilize the site, which then evolved into a team of approximately 20 staff.

Planning and documentation fostered a safe system of work and isolation and maintenance of equipment while providing stability to the client infrastructure.

Managed 10 to 30 subcontractors onsite and ensured all daily PPMS and tasks were completed, audited paperwork, and ensured contractor tasks did not conflict with other staff and safety procedures.

Reduced likelihood of catastrophic failures by completing maintenance tasks, including emergency lighting to air treatment units and diesel engines.

Completed other duties similar to the above.

ENGINEERING SURVEYOR HUTCHEON’S EXAMINATION SERVICES LTD., READING, UK 2019 – 2022

Performed statutory inspections on all lifting equipment and compressed air systems in accordance with LOLER, PUWER, and PSSR regulations.

Recorded details on an inspection form and produced a certificate report on equipment status. Reported serious findings to the health and safety authority.

Navigated regulations, ensured clients were aware of their responsibilities, and carried out inspections listing equipment defects.

Performed administrative tasks, including updating work logs and completing correct paperwork for clients and inspections.

Liaised with clients and built rapport which facilitated future inspections and requirements.

LEADING ENGINEER TECHNICIAN; MARINE ENGINEER ROYAL NAVY, PORTSMOUTH, UK 2012 – 2019

Performed an array of maintenance, including vibration analysis, filter, oil, and cylinder head changes, and maintenance of fluid levels and machinery parameters.

Worked on diesel engines, refrigeration systems, air treatment units, high-pressure air compressors, and others.

Maintained high-pressure air and chilled water systems by performing routine, preventative, and reactive maintenance required by the manufacturer and vibration analysis to identify trends and wearing parts.

Held deputy section manager duties, which included training personnel, maintaining stock levels, and accountability for firefighting equipment (breathing apparatus).

Managed a team of four and additional staff as required.

Responsible for the firefighting team, preparing and leading a five-person team into compartments to manage fires.

Performed an array of maintenance and auditing duties.

PROFILE

HIGHLIGHTS

RESULTS – DATA CENTRES

RESULTS – ENGINEERING

REFERENCES WILL VALIDATE WORK ETHIC AND RESULTS

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