KAYLA WILLIAMS
*** ******* ******, ********, **, 11208 **************@*****.*** 718-***-****
OBJECTIVE
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions and is ready to help the team achieve company goals.
SKILLS
Flexible • Adaptable • Organized • Time Management • Communication • Data Entry • Written Communication • Leadership • Customer service • Problem Solving • Laboratory • Self-motivation • Teamwork • Administration EDUCATION
Bachelor's in Biology
SUNY Oswego Graduated: May 2024
While in college I majored in biology while having two minors which are health science and forensic science. The courses that I took include:
General Chemistry 1 & 2
Physics 1 & 2
Organic Chemistry with Lab
Precalculus
Statistics
Cellular Physiology
Ecology
Genetics with Lab
Criminal Justice
Criminalistic Chemistry
Forensic Science Lab
Nutrition Concepts
Human Body Systems
Health and Wellness
High School
Academy for Young Writers Graduated: Jun 2020
EXPERIENCE
Front Desk Receptionist
Morningstar Residential Care Center Jan 2023 - May 2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Resolved customer issues quickly and notified supervisor immediately when problems escalated
Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Transcribed phone messages and relayed to appropriate personnel
Used internal software to process reservations, check-ins and check-outs Cashier
Target May 2022 - Jan 2024
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Helped customers complete purchases, locate items and join reward programs
Restocked and organized merchandise in front lanes
Answered questions about store policies and addressed customer concerns
Collected and authorized payments of guests
Office Assistant
SUNY Oswego Sep 2022 - May 2023
Completed clerical tasks such as filing, copying and distributing mail
Interacted with customers by phone, email or in-person to provide information
Delivered clerical support by handling range of routine and special requirements
Completed spreadsheets based on fire alarm reports and incident reports on campus Counselor
Southern Baptist Church Apr 2014 - Jan 2022
Offered guidance and advice to help cultivate self-esteem and community involvement
Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
Helped children with their homework and developing new skills to succeed in school
Prepared and served nutritious lunches to the children
Entertained children by engaging in fun activities with them in order to keep them occupied
Picked children up to school and made sure they safely reached the afterschool IT Intern
Summer Youth Jul 2021 - Aug 2021
Assisted IT team members by crafting project research material for implementation
Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge
Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives
Contributed to team-based IT projects by lending assessment and management services
Worked in office lab environment to test, debug and operate developed systems Cashier
Burlington Jun 2020 - Aug 2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Helped customers complete purchases, locate items and join reward programs
Restocked and organized merchandise in front lanes
Answered questions about store policies and addressed customer concerns
Collected and authorized payments of guests