Salesforce Com Web Services

TEJASWI AMARA

SFDC Developer/Admin

ad5uuj@r.postjobfree.com 832-***-****

PROFESSIONAL SUMMARY

Over 7+ years of IT experience in Salesfoce.com and Force.com platform in administration, analysis, design, development, deployment, integration and classic to lightning migration, creating lightning components using lightning design system.

Extensive experience in Agile Methodology of

Software Development Life Cycle (SDLC), Scrum

Methodology of software engineering processes.

Experience on Lightning for customizing Reports and Dashboards for business use.

Good experience on Salesforce Lightning Schema

Builder, Process Builder, App Builder, Components

and Lightning Connect.

Experience in Salesforce lightning features like activities, contextual hovers, opportunity board, and customizable dashboard.

Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.

Hands on experience in Salesforce.com CRM

integration, developing and deploying custom

integration solutions.

Possess knowledge of CRM processes like Sales,

Marketing, Customer Service and Customer Support,

Business processes and recommended solutions to

improve their processes using Salesforce.com.

Experience working across various SFDC

implementations covering Sales Cloud, Service Cloud, Call Center and Chatter.

Well versed in cloud computing and on- premise

infrastructure integration for Salesforce.com using Force.com platform, Batch Apex, Web Services with

third party applications.

Strong experience in implementation and integration using Standard and Custom Objects, Triggers,

Workflows, Lightning Components, approvals,

Visualforce Pages, Apex Controller Classes and Web services with HTTP/SOAP message communication.

Experienced in creating Users, Roles, Profiles,

Permission sets, Email Services, Page Layouts, Record Types, Lead processes, Sales processes, Support

Processes, Workflow Alerts and Actions, and Approval processes, Lead and Case Assignment rules.

Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns as per client’s need.

Well versed in understanding and analyzing of

Salesforce CRM Automation business processes.

Good experience in building web services through SOAP and REST API.

Expertise in SOQL and SOSL for querying Salesforce database.

Good team player with time management skill,

leadership qualities and willing to play a vital role in the team environment to meet objectives.

TECHNICAL SKILLS

Salesforce.com Apex, Visualforce (page, Component & controllers), Apex Triggers, Apex Web Services, SOSL, SOQL, Apex data loader, AppExchange, salesforce.com, Roles & Profiles Languages Apex

Integration Tools Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports Force.com Tools Developer Console, Force.com Eclipse IDE plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform

Web Services REST API & SOAP API

IDE Force.com IDE, Visual Studio

PROFESSIONAL EXPERIENCE

Turner Supply Mobile, AL Oct 2023 – Present

Salesforce Developer/Admin

Performed the role of Salesforce developer, lightning developer and interacted with various business user groups for gathering the requirements for Salesforce.com, Lightning and CRM implementation.

Developed Apex Classes & Triggers to implement the business logic as per the requirements.

Performed administrative tasks - creating Users, Profiles, Roles, Permission Sets, Page Layouts, Record Types and configured sharing rules based on Organization role hierarchy.

Developed Lightning apps using lightning Components and made them compatible with Salesforce1 mobile app.

Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.

Worked on JavaScript for Client-side controller and helper controller, CSS, JSON in Lightning Framework.

Embedded Lightning Components in Visualforce page by using new Lightning Out feature by event-driven programming.

Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.

Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework.

Developed robust Lightning Pages using aura framework and placed them on the community builder.

Used Salesforce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.

Involved on creating Lightning Pages inside Lightning community Builder.

Developed custom Business logic using Apex Classes, Lightning components.

Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.

Performed Data Load to update Account Object from Sandbox and Production environment.

Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.

Environment: Lightning Web Components, Aura, Apex Classes and Controllers, Salesforce.Com Platform, Force.com, Data Loader, WSDL, SOQL, SOSL, Service Cloud, Scrum, Custom Objects, Custom Fields, Visual Studio, Change Sets, Web Services, Windows.

CrossFirst Bank Leawood, KS Jul 2022 – Sep 2023

SFDC Developer

Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.

Designed, implemented and deployed the Service Cloud with various custom built Page layouts, Custom tabs, Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.

Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.

Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Developed heavy Integration components for data integrity with legacy systems and implemented event centric integration using REST API.

Used Visual Studio, Lightning app builder for configuring, coding, modifying and testing of applications in Salesforce.

Responsible for setting up OAuth to enable external client applications to communicate with SFDC platform and Configured Single Sign-on SSO using SAML with Ping federate identity provider.

Worked on various Custom Objects, Relationships, Tabs, Lightning apps, Salesforce1, Validation rules, Page layouts, Search layouts, Compact Layouts to organize fields in Classic and Salesforce1, Custom Links/Buttons and Related Lists.

Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.

Deployed applications from sandbox to sandbox/production using migration tool Change set.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Environment: Salesforce.com Platform, Lightning Experience, Lightning Components, Aura, Apex classes and Controllers, Service Cloud, Data Loader, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, Visual Studio, Change Sets, Windows.

mroads Hyderabad, India Apr 2019 – Feb 2022

SFDC Developer

Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.

Used the out of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events.

Developed custom Force.com components on Opportunity object for creating Pipeline Reports and Trend Reports.

Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.

Prepared the Lightning Readiness Report and analyzing all the button and VF page required to update for Lightning.

Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.

Created and utilized Lightning components in quick actions on standard and custom objects.

Created new Lightning Record Page and Home Page for different record types and Apps.

Updated the Page Layouts to organize Lightning Buttons, Fields, Custom Links, Related Lists & other Components on Record Pages.

Used Visual Studio Code for developing and deploying the Lightning Web Component.

Developed customer portal to implement web-to-lead functionality and enable lead capturing in real time.

Worked on Salesforce out of the box configuration tasks like creating objects, fields, validation rules, workflows, process builders, email alerts, Lightning Apps/Console Apps, Lightning Flows, Login Flows, VF email templates.

Worked on Service Cloud with functionalities like Opportunity Management and Case Management.

Worked on the AppExchange application - to build and automate simple or complex repetitive process.

Wrote SOQL and SOSL statements within custom controllers, extensions, and triggers.

Involved in data migration from traditional apps to Salesforce using Data Loader utility. Environment: Salesforce CRM, Apex Language, Salesforce Lightning, AppExchange, Force.com IDE, Apex Classes, Controllers, Triggers, Data Loader, Rest, SOQL, SOSL, Service, Cloud, Jenkins, Jira, Windows. W3softech India Hyderabad, India Oct 2017 – Mar 2019 SFDC Developer

Created and customized Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent pick lists, and complex page layouts.

Created Public Groups, Queues, Permission Sets, Profiles, Users & Security settings based on role hierarchy. Involved in data migration from three Legacy Systems to Salesforce.

Worked on standard objects like Accounts, Contacts, Leads, Campaigns, Reports, Cases (case management) and Opportunities.

Developed various Visualforce Pages, Apex Triggers, and Apex Classes to implement custom functionality.

Used Visualforce in development mode to change the behavior and appearance of Visualforce Components.

Used Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce Pages.

Performed the implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.

Created workflow rules, approval process and defined actions like tasks, email alerts, outbound message and field updates.

Implemented Service cloud, Service console and configured Email-to-Case and enabled communities in cases.

Implemented picklists, dependent pick lists, and validation formula fields to the custom objects.

Involved in customization of various Visualforce Pages for Salesforce users as per requirements.

Defined Workflows and set up Workflow Rules, Tasks and Alerts and created Workflow Approvals.

Used Eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.

Used Agile Scrum Methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.

Environment: Salesforce.com, Apex Language, Visualforce, Service Cloud, Apex Classes, Triggers, Controllers, Data Loader, SOQL, SOSL, Agile, Scrum, Windows.

Incessant Technologies Hyderabad, India Jun 2016 – Sep 2017 SF Admin

Created and managed users, roles, public groups and implemented additional role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from CSV files.

Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.

Working with Operations Manager and users to determine business requirements, provide administrative support and design /implement solutions in Salesforce.com CRM.

Defining Custom Formulas and creating Validation Rules to suit the needs of the data model and ensure data quality.

Prepared various test cases to test the functionality of the code in accordance to the governor’s limits.

Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.

Environment: Salesforce.com platform, Apex Script, Visual Force Pages, Controllers, CSS, Workflow Approvals, List Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, Reports, Dashboards.

Contact this candidate