Administrative Assistant Customer Service
Resume:
Sheri Smith
Experienced Candidate
Lancaster, OH 43130
ad5utm@r.postjobfree.com
To obtain a position with your organization that utilizes my diverse background! I have analytical skills, financial expertise, sales experience, top-notch customer service skills and an overall desire to help your company meet and exceed their business goals and objectives. Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Pitney Bowes - Canal Winchester, OH
October 2023 to Present
Pull all Employee Reports for Director (run 2 times a day to see what employees clocked in for the day) Put Employee work hours in APEX
Stock employee break room on a daily basis
Order all supplies/safety needs for 300+ employees Visitor Management
Stock all Kitchenettes/Fridges
Ensure office cleaning staff is being done accurately and per "Scope Of Work" Ensure conference room is in order and fully stocked Accounts Payable
Vendor Management
Reconcile Director's PCard and Travel Card
Check Mail
Handle misc. Facility Issues
Get all quotes for Procurement of new Vendors or Products HR Coordinator
GUDENKAUF CORP - Columbus, OH
February 2023 to July 2023
Helped HR Director with all Onboarding of new employees. In charge of all Driver Files. Collected documents for I-9's. Kept track of all drug screenings, background searches, CDL Clearinghouse, and all other policy and required documentation. Helped new employees with Insperity (HR System) to sign up for benefits, direct deposit and do their W4 information. Handle all other administrative duties for the department and company.
Recruiting Coordinator
Victoria's Secret - Reynoldsburg, OH
April 2022 to November 2022
Screened future candidates via phone, text and in person! Hiring candidates for our distribution centers! We had the highest recruiting retention rate of any Victoria's Secret's hiring teams in the country (94%). Utilized Taleo, Text Recruiter, and Advature to source, screen, interview and track future candidates. Print Services Traffic/Billing Coordinator
AdventHealth Corporate - Apopka, FL
September 2019 to April 2022
• Reconcile billing for all orders in Access
• Put all RX orders in Binder and made sure they had pricing
• Print an invoice for each client listed on the POD Summary report
• Pull Open Order Report and put pricing in all zero orders.
• Do month close
• IDTs sent to Finance 5 days before month end
• Send IDTs to each customer
• Graphs for IDTs, click cost, BC and jobs
• Monthly Goal Graph
• Outsourcing Print Repot
Makeup Production Specialist
Orlando Sentinel - Orlando, FL
November 1995 to November 2018
• Used Layout 8000 System & AIMS System to accurately dummy products within a pre-determined guideline/deadline with an emphasis on satisfying advertising and editorial position request.
• Uses initiative and sound judgment when acting as a liaison between Advertising and all other depts.. or business units to expedite resolution of issues
• Ensures all protocols, deadlines and policies are adhered to when coordinating all job assignments.
• Closes all sections at deadline and verify accuracy of information.
• Upon completion of products, submit necessary electronic files and reports to all applicable areas.
• Held many positions during my time with the Orlando Sentinel including: Telephone Sales, Customer Service Rep, Contract Sales, Outside Sales Person and Page Production. Was Sales Person of the Month 12 times over my career.
Administrative Assistant
Hilton Grand Vacations Company - Orlando, FL
1994 to 1995
• Provided customer service and counseling to Club members
• Prepared all marketing packages and presentations utilizing Powerpoint
• Prepared year-to-date reports utilizing Lotus & PowerPoint Account Representative
Federal Deposit Insurance Corporation - Orlando, FL 1989 to 1994
• Typed and assisted in writing real estate cases to be reviewed and approved by the FDIC Board Of Directors.
• Reviewed all cases and ordered Title Commitments
• Maintained tickler files for expiring listings and property management agreements.
• Maintained chrono files for five Account Officers
• Worked with real estate brokers, property managers and contracted vendors to assist in deposition of the asset.
• Prepared closing documentation (Quick Claim Deeds, Seller's Affidavits)
• Maintained and updated expenses for each asset
• Assisted in five bank closings: processing real estate asset foreclosing and inventory. Classified Sales Rep
Florida Times Union - Jacksonville, FL
1985 to 1989
Same job duties as above Classified Sales Rep Position Sports Dept. Staff Writer
Thomasville Times Enterprise - Thomasville, GA
1983 to 1985
High School & College Beat. Covered all local high school, FAMU University & Florida State University team sports.
Education
2 Years College in Communications
Thomas College - Thomasville, GA
July 1983 to September 1985
High school diploma in AP Curriculum
Central High School - Thomasville, GA
September 1980 to July 1983
Skills
• Microsoft Office
• Organizational skills
• Windows
• Microsoft Access
• CRM software
• HRIS
• Employment & labor law
• Time management
• Human resources
• Adobe Acrobat
• SharePoint
• ADP
• Pivot tables
• ATS
• Computer skills
• Bookkeeping
• Google Docs
• Call center
Certifications and Licenses
Driver's License
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