Customer Service Independent Contractor
Resume:
Nigel Maxwell
ad5ur2@r.postjobfree.com
Marietta GA
OBJECTIVE: Obtain a position which will best utilize my skills and allow me to make a meaningful contribution to the organization.
WORK EXPERIENCE:
DOORDASHER – Independent Contractor
July 2022 – Present
• Plan optimal routes to minimize delays and maximize time efficiency.
• Demonstrate professional conduct with clients to deliver outstanding customer service.
• Interact with customers pleasantly to meet needs and drive satisfaction.
• Deliver goods and services to customers on time and in excellent condition.
• Utilize GPS to optimize routes and continuously meet estimated delivery times.
• Communicate with customer to keep them up to date with their order.
• Make sure orders are complete before delivering it to customer.
• Resolve customer needs and adjusted orders.
AMAZON DELIVERY DRIVER – Independent Contractor
January 2020-June 2022
• Delivered packages in a timely, accurate, and safe manner while following all applicable safety policies and procedures.
• Drove vehicle with appropriate cargo space to deliver Amazon customer orders on time.
• Maintained clean driving record and followed all traffic laws when operating an automobile for business purposes.
• Communicated effectively with customers regarding delivery instructions or any issues that may arise during the delivery process.
• Followed all security procedures related to handling cash or other valuable items as outlined by company policy.
UNITED STATES POSTAL SERVICE
December 2013- December 2020
MAIL PROCESSING CLERK – Atlanta, GA
February 2017 – December 2020
• Sort and prepare mail for distribution by a mail carrier
• Process incoming and outgoing mail using automated mail processing equipment or manual methods of sortation and distribution.
• Collate, bundle, and transfer processed mail from one area to another
• Handle sacks of letter mail or parcels weighing as much as 70 pounds
• Preparing mail to load into carrier trucks.
• Unloading mail trucks after they complete their routes
• Checking items' addresses to make sure they are legible and correct.
• Placing mails onto conveyors to be culled and sorted. Nigel Maxwell – Page 2
MAIL CARRIER – Brooklyn, NY
December 2013- February 2017
• Deliver mail and packages to residential homes and businesses along specified routes
• Act as courier for local residents in carrying and processing mail items for delivery to other parties
• Ensure delivery of certified and insured mail as well as the required documentation confirming delivery
• Sort and prepare all mail items in preparation for delivery
• Maintain and submit shift reports detailing the processes followed and any obstacles encountered during daily route
• Operate postal service vehicles as well as other equipment used to assist with the storage and retrieval of mail items
• Report any unusual or suspicious packages, letters or other mail items to appropriate postal managers
• Perform maintenance services at local post office, including retrieving correspondence from local mailboxes, sorting and placing items in post office boxes EDUCATION:
Hight School Diploma, Kell High School – June, 2011 CERTIFICATIONS
• Valid Driver’s License
• Clean Driving Record
• Auto Insurance
SKILLS
Industry Knowledge: Customer Service, Inventory Management, Driving, Traffic Violations, DOT Soft Skills: Communication, Teamwork, Customer Service, Initiative, Problem-Solving, Multi- Tasking
REFERENCES FURNISHED UPON REQUEST
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