Administrative Assistant Medical Records

Ricardo Augustin

He/Him

646-***-**** ● Brookyn, NY ● ad5upf@r.postjobfree.com

WORK HISTORY

Splendid Hotel and super Market May 2018- November 2021

Inventory Manager Haiti port au prince

• Transports residents on active therapy program, as well as assists in therapy-related activities assigned by

rehab personnel

• Responsible for clerical duties assigned by the director and other rehabilitation staff for timely and

organized maintenance of equipment and medical records

• Assists in direct therapy service provision by carrying out delegated, selected patient related tasks under

the direct supervision of a therapist allowed by state and federal law

• Transports or escorts patients/residents to and from the therapy department safely and efficiently

• Provides additional physical help for patient transfer and safety needs under the direct supervision of a

therapist or therapist assistant

• Maintains cleanliness and safety of the rehabilitation department's physical environment and equipment

Responsible for maintenance and replenishment of daily needs of clean linen and other commonly used

items

Administrative Assistant January 2022 – Present

Garden Of Eden Brooklyn, NY

• Fulfill requests from residents and visitors in a timely and efficient manner.

• Welcome residents and visitors with a warm and professional demeanor.

• Ensure strict adherence to sign-in logbook procedures for all individuals entering the facility.

• Record admissions, readmissions, hospital transfers, home visits, and clinic visits on the census or

logbook.

• Document relevant information regarding discharges, expirations, and room changes within the facility on

the census or logbook.

• Maintain the Geva system by regularly updating census information to ensure accurate and up-to-date

records.

• Copy all discharge papers and promptly deliver them to the respective departments.

• Consolidate census information on the census summary sheet during the midnight shift for entry into the

computer on the next business day.

• Engage residents in enjoyable activities such as coloring, beading, and card play to promote social

interaction and enhance their overall experience.

Teller October 2019 – January 2022

Pay-O-Matic Brooklyn, NY

• Processed customers' daily transactions, encompassing bill payments, Western Union transfers, money

orders, and check transactions.

• Fostered positive and professional customer interactions, ensuring a welcoming and supportive

environment.

• Diligently maintained accurate transaction records, ensuring all necessary documentation was complete

and in compliance with regulations.

• Responded to phone calls in a professional manner, addressing clients' inquiries and concerns, and

efficiently transferring calls or taking messages as needed.

• Exhibited exceptional customer service skills, resolving customer concerns and actively contributing to

building client loyalty.

• Conducted regular counts of the vault and register, ensuring accurate and balanced financial records.

Intake Specialist September 2017 – October 2019

Upper Manhattan Mental Health Center Manhattan, NY

• Verified patient insurance coverage and obtained necessary pre-authorization numbers, ensuring all

requirements were met prior to scheduled appointments.

• Managed referrals from Psychiatrists and Neurologists promptly and efficiently.

• Assisted with various day-to-day office activities, including patient reception, registration, appointment

scheduling, and other essential patient care tasks.

• Thrived in a fast-paced environment by collaborating effectively with team members.

• Handled incoming phone calls, addressing inquiries, and appropriately routing calls to the relevant staff

members.

• Maintained meticulous records to ensure client charts were complete and in compliance with insurance

company standards.

• Managed front-end revenue cycle processes, including patient check-in/out and collection/reconciliation of

time-of-service payments as necessary.

SKILLS

Financial Knowledge Operations Conflict Resolution Customer Service Microsoft Knowledge Networking

Education (2015-2016)

Opportunities For Better Tomorrow – High School Equivalent

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