Social Media Customer Experience
Resume:
Brittany Strockbine
SUMMARY
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
EXPERIENCE
Elks Lodge 715 - Waitress/Bartender
Mount Carmel, IL • 01/2021 - Current
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Developed strong and lasting resident relationships.
Hogg Heaven BBQ - Waitress/Hostess/Catering
Mount Carmel, IL • 01/2007 - 01/2019
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Brittany's Sweet Treats - Owner
Mount Carmel, IL • 01/2018 - 01/2021
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Set pricing structures according to market analytics and emerging trends.
CONTACT
******************@*****.***
McEwen, TN 37101
SKILLS
Clear Communication
Cleaning and Sanitizing
Client Relations
Appointment Scheduling
Time Management
Attention to Detail
Teamwork and Collaboration
Effective Multitasking
EDUCATION AND TRAINING
High School Diploma
Mount Carmel High School
Mount Carmel, IL • 05/2009
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