Social Media Manager, Administrative assistant, Credentialing Speciali

D O M I N I Q U E M O R G A N

E D U C A T I O N

**** - **** • 90 Day VA

Virtual Assistant Certification

**** - **** • SNHU

MBA

**** - **** • UMASS BOSTON

B.S. Management (Concentration in International Management) 2007-2009 • UMASS LOWELL

B.S. Management

• Administrative Assistant/Lead Credentialing

Specialist•

E X P E R I E N C E

Creative Ambition

Create and repurpose client content for multiple social media platforms Social Media Management

Complete administrative tasks assigned by clients

Blog Writing

Email correspondence

Insurance Verification

Client Scheduling

Research

Create monthly newsletters in Mailchimp/Convertkit Facebook Group management

SOP editing/creation

Onboarding for new contract hires

Project management

Virtual Assistant/ Online Business Manager/Owner

November 2020-

present

Rldatix/Verge

Verify providers for Initial and reappointments with various organizations Run NPDB reports on all providers

Conduct State specific/oragnization specific searchers for credentialing requirements

Verify state medical licenses and Board certifications Verify Clinical and hospital verifications

Contact providers and MSO‘s regarding verification discrepancies Verify all malpractice insurances for possible open claims or recent closed claims Use zendesk, teams and outlook to communicate with my team and organizations Use Epstaff to pull exclusion searches and SSADMF reports Lead Credentialing Specialist (3-4 month contract) August 2023-present

Charleston Marriott

HR Coordinator/Guest Service Agent/ Front Desk supervisor

• Posting and editing new job openings

• Processing payroll in Ultipro

• Ordering supplies for HR Department

• Responsible for assisting with employee functions (rallies, appreciation week, benefits fair)

• Participate in Care Committee meetings

• Attend Marriott Business Council meetings/Events

• Assist with new hire onboarding

• Conduct phone screens of potential candidates and schedule in-person interviews

• Help in the supervision of the Front Desk Staff, Night Auditors, and Bellmen.

• Assist guests with checking in and out of the hotel.

• Answer any questions and help with any issues that arise during the guests stay.

• Help communicate important messages with all staff.

• Help the sales/events team with making sure in house group needs are met.

• Ensure that the front desk staff is following hotel policies.

• Assist guests with checking in and out of the hotel.

• Answer any questions and help with any issues that arise during the guests stay.

• Help communicate important messages with all staff..

• Help the sales/events team with making sure in-house group needs are met. Signature Healthcare

Patient Access Representative

• Uploading/Downloading Radiology films

• Answer/Directing phone calls

• Printing and checking Appointment Schedules

• Registering patients for ER/Outpatient visits

• Obtaining authorizations

• Verify Patient insurances/Prior authorization

• Maintain front desk supplies

January 2018-

August 2018

August 2018-

August 2020

Talent Bridge

Annual Reverification Specialist

• Verify patient insurance benefits

• Report any adverse events that may occur

• Create patient benefit notes to update in our patient system November 2020-

February 2021

857-***-**** • ad5umj@r.postjobfree.com S K I L L S

Microsoft word & Powerpoint, BICS, Percipio, LMR, EPIC Super User,WebPT, Clinicient RCX Billing, Allscripts, TDSS Transport system, Nextbar, PACS, Meditech, Marriott PMS, Marriott Marsha, Marriott Global Source, Fusebox, Sertifi. Ultipro, ADP, E-Time, Payroll Support, Insurance Canva, Mailchimp, Simple Practice, Availity, Convertkit, Google Suite, Slack, Voxer, Honey Book, Asana, Wordpress, Medium, Facebook/Instagram/Linkedin/Pinterest, Planoly, Rain, Microsoft Suite, Wordpress, EPstaff, NPDB, Zendesk, Ring Central, Excel June 2016-

January 2018

N.E.P.T

Referral Coordinator

• Answer/Direct phone Calls

• Operate general office equipment

• Greet patients

• register information

• Maintain front desk and waiting area

• Collect Co-pays

• Schedule patient appointments

• Verify patient insurances

• Request authorization from patient insurances

• Make weekly bank deposits

• Order office Supplies

• Check Allscripts system for patient self-pay balances

• Sort/distribute mail

• Send medical record/bill requests to manager on behalf of Motor Vehicle Accident patients

• Scan and upload patient info into webpt edocs

• Help patients with any billing questions, or direct them to someone who can

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