Office Manager Insurance Claims
Resume:
Shirley Bethel
Snellville, GA 30039
Email:ad5ug5@r.postjobfree.com
Phone: 770-***-****
CAREER OBJECTIVE:
To secure a rewarding position within this great company. Utilizing my strong leadership, communication, and phone service skills, in addition to my several years of work experience in the field.
PROFESSIONAL EXPERIENCE:
Carey Dental Care October 2007-Present
Office Manager
●Delivered and presented treatment plans.
●Managed and handled outstanding insurance claims and collections discrepancies within 30 days of treatment.
●Acknowledged patients upon arrival at their appointment.
●Managed and trained new employees successfully upon hire.
●Prepared billing statements promptly and accurately at the beginning and the middle of each month.
●Contacted patients with pending treatment.
●Confirmed appointments by phone and utilizing Solution Reach software.
●Prepared billing statements promptly and accurately at the beginning and the middle of each month.
183rd Dental Group May 2000-August 2007
Front Office Supervisor
●Scheduled appointments.
●Phoned prescriptions to patient pharmacy.
●Handling patient’s complaints.
●Collected patient co-payment at the time of departure.
●Submitted end of day account report.
●Processed and checked monthly A/R reports.
●Handling and managing outstanding insurance claims and collections discrepancies within 30 days of treatment.
●Discussed financial options with patients for continuing care.
Business Etc. March 1999- April 2000
Case Counselor:
●Assisted customers with childcare, clothing, job placement, transportation passes.
●Provided assistance with education guidelines, GED testing, and college placement.
●Answered phones.
●Scheduled appointments.
●Ordered supplies for the office.
EDUCATION:
Miami Carol City School, May 1996
·High School Diploma
SKILLS:
●Proficient in MS Word, Excel, Powerpoint and Outlook
●Proficient in Dental Software (Dental Mate, Dentrix and Patterson Eaglesoft)
●General offices task
●Effective communication
●Team player
●Time management
●Multilingual (English/Creole/French)
●Dependability
●Critical Thinking
Excellent Customer Service
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