Customer Service Representative
Resume:
Mukhtaru Nuru Jamal Sadler
Birmingham, AL 35211
Phone: 205-***-****
E-Mail: **********@*****.***
Please contact via email
Professional Summary
Customer Service Representative with more than 10 years of experience. Excellent? computer and inventory systems skills. Track record of achieving exceptional results in assisting customers with whatever the need may be including problem resolution.
Skills
●Computers and Electronics
●Time Management
●Coordination
●Critical Thinking
●Judgment and Decision Making
●Active Listening
●Management of Material Resources
●Active Learning
●Operation and Control
●Equipment Maintenance
Experience
March 2013 to Now
Self Employed
Work from home Customer Service
Birmingham, AL 35211
Worked with various companies
Intuitive Solutions Order Entry and Customer Escalations also a member of the Blast Team
Intuit TurboTax as a Product Support Expert
●Help customers with various needs from order placing to problem resolution also escalated complaints.
●Strong communication skills.
●Ability to multitask so I can research, keep notes while being engaged with the customer
●Over 20 years experience with dealing with various types of software and can learn new software quickly.
●Great at following the company process or script and able to accept constructive criticism to make me a better representative for the company.
October 2003 to Feb 2013
HB&G Troy, AL
Forklift Operator
●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
●Receive and count stock items, and record data manually or using computer.
●Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
●Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
●Store items in an orderly and accessible manner in warehouses, supply rooms, or other areas.
●Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
●Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
●Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
March 2010 to March 2011
Townsend Building Supply Troy, AL
Forklift Operator
●Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
●Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
●Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
●Distribute materials, supplies, and equipment to work stations, using lifts and trucks.
Education
Brown Mackie College Birmingham, AL
Business Administration
Did not finish
Reference:
Manager HB&G Gene Wilson
Email: *******@************.***
Phone: 334-***-****
Owner AFSINC Arnold Scroggins
Email: ************@*********.***
Phone:205-***-****
Contact this candidate