Customer Service Delivery Driver
Resume:
AHREYHON MCBRYDE
FINANCE AND ACCOUNTING ANALYST 910-***-****
DETAILS
*******@*****.***
SKILLS
Customer Service
Financial Reporting
Ability to Work Under Pressure
Interpersonal Communication
Skills
Microsoft Excel, and QuickBooks
Microsoft Word & PowerPoint
LANGUAGES
English
PROFILE
To secure a job position that will utilize my accounting and technical skills to maximize my potential and allow me to contribute to an organization’s success. Devoted to finding and implementing opportunities for process enhancement to ultimately improve financial operations.
EMPLOYMENT HISTORY
Delivery Coordinator at Cognizant Technology Solutions - Pepsi, Winston-Salem February 2022 — Present
• Provide overrides, approvals and authorizations to expedite and/or reschedule deliveries
• Plan and manage product delivery activities to ensure accurate and timely deliveries
• Inform clients in advance of any delivery delays
• Address delivery related inquiries
• Monitor the status of goods deliveries, and resolve any issues promptly
• Deliver exceptional services and guarantee client satisfaction. Personal shopper/delivery driver at Instacart, Fayetteville December 2020 — January 2022
• Managing multiple orders and purchases at once
• Checking items on orders to ensure everything on the customer’s list is correct and accounted for
• Communicating with customers to verify that the replacement items are to their satisfaction
• Effectively delivering groceries to the appropriate customer in a timely manner EDUCATION
Bachelor of Science in Accounting, North Carolina A&T State University, Greensboro August 2019 — December 2021
• GPA: 3.5
Associate of Applied Science in Accounting, Sandhills Community College, Pinehurst August 2017 — May 2019
• GPA: 3.64
INTERNSHIPS
Accounting Intern at Deloitte, Charlotte
June 2022 — August 2022
• Handled a range of accounting tasks within both engagement teams, Honeywell and BWX Technologies, including memorandums, account reconciliations, financial statement maintenance (such as correcting grammatical errors), and organizing financial documents into aligned folders..
• Effectively contributed to overall office support and administration.
• Participating in team meetings with engagement teams
• Traveled to Deloitte University to attend 3 day conference to participate in the innovation discussion panels, interact with interns in different regions, and take part in completing tasks assigned on the DU application.
• Worked with the organization, CleantheWorld, to pack hygiene supplies for families around the world
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