Store Associate Sales

Vasantha Kumari, Vanjarapu Mobile: 774-***-****

*** **********, *** – 209, Westborough, MA 01581 Email: **********@*****.*** Summary:

Dedicated Assistant Professor versed in guiding to meet academic goals and master course concepts. Supports student progress with one-on-one tutoring, exam preparation and constructive feedback, Ambitious curriculum designer with 4 years of successful performance in academic roles. Skills:

Class Lectures Exam Grading Academic Advisement

Classroom Management Lesson Planning

Education:

M.Tech (Master of Technology) in Power Electronics Engineering from JNTU, AP, India - 2012.

B.E (Bachelor of Engineering) in Electrical & Electronics Engineering from Andhra University, India - 2004.

Experience in USA:

Working as a Sales Associate in Ashley, Westborough, MA since January, 2023

Worked as a Store Associate in Macy’s, Marlborough, MA from 08/2022 to 11/2022

Worked as an “Order Picker” in Mckesson, Westborough, MA from 06/2022 to 08/2022 Computer Skills:

Windows, MS Office (Word, Excel, Access, Powerpoint), As an “Order Picker” Roles & Responsibilities:

Working with RF scanning equipment

Collecting order notes to fulfill deliveries

Picking out ordered items from storage shelves or rooms using barcodes, serial numbers, etc.

Securely shrink-wrapping items before placing them in envelopes or boxes

Operating handling equipment according to industrial safety regulations

Loading delivery vehicles

Updating stock inventory after each item is retrieved

Managing stock control, including item replenishment and storage

Performing general warehouse duties as necessary As a “Store Associate” Roles and Responsibilities:

Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment

Maintain up-to-date knowledge of products, pricing, and promotions

Manage purchases and payment transactions using cash registers and related software, and assist customers with returns and exchanges

Provide customers with purchasing options based on their needs and desires, demonstrating deep knowledge of the merchandise and company

Create an exceptional buying experience by presenting product promotions and sales opportunities based on conversations with customers

Develop and implement cross-selling strategies for relevant products As a “Sales Associate” Roles and Responsibilities:

Welcome customers to the store and answer their queries

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

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