Data Entry Customer Service
Resume:
Terri Urban
Contact
ad5ubp@r.postjobfree.com
Allen, Texas 75002
Objective
Dedicated and experienced professional seeking a position that utilizes my diverse skills in data entry, reception, and customer service, built over decades of experience in both healthcare and administrative roles. Education
Abilene Christian University
Abilene, Texas
Study-child psychology
Certifications
• Certified Medical Assistant
1994
• CPR 2019
Key Skills
• Proficient in data entry and
office administration
software {EMR, Microsoft
Office Suite, Time Matters)
• Excellent communication
and interpersonal skills
• Strong attention to detail
and organizational abilities
• Ability to multitask and
prioritize in a fast-paced
environment
• Compassionate and
patient-focused approach to
customer service
Experience
February 2017 – Present
Desk Clerk/Data Entry/Receptionist • Hunter & Kalinke, McKinney, Texas
− Efficiently manage reception duties including answering phones, scheduling appointments, and greeting clients.
− Perform accurate data entry tasks, maintaining organized and up-to- date records.
− Coordinate office supplies, ensuring smooth operations daily.
− Provide administrative support to attorneys and legal staff as needed. October 1990 – January 2017
Certified Medical Assistant • Dr. Kenneth Shore, Plano, Texas
− Provided compassionate care to patients, including administering medications, monitoring vital signs, and assisting with procedures.
− Collaborated with medical team to develop and implement patient care plans.
− Educated patients and families on various health topics and treatment plans.
− Maintained detailed patient records and ensured compliance with medical regulations.
− Assisted physicians during examinations and treatments, demonstrating strong clinical skills and attention to detail.
− Managed patient intake processes, including gathering medical histories and vital signs.
− Coordinated patient appointments and referrals, ensuring timely and efficient care.
− Contributed to the overall efficiency and effectiveness of the healthcare team through effective communication and teamwork.
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