Jennifer Hood
Crestview, FL *****
*******@***.***
I am looking for a job with benefits, with the chance for advancement Authorized to work in the US for any employer
Work Experience
Front Office Manager
HomeTown Inn & Suites - Crestview, FL
September 2019 to March 2024
I check in guests, assist in room preparation, answer all customer/job related issues, and train new hires. Started as a front desk receptionist and promoted to front desk manager. I am a people person and like interacting with the public.
Front Desk Receptionist
Days Inn - Greenville, MS
February 2015 to June 2018
I checked in incoming guests and assisted with the payroll. I was responsible for inspection of all rooms and assisted in breakfast set up.
Manager
Grandma's Best - Greenville, MS
May 2014 to March 2018
I was responsible for all cash transactions at front counter, unloaded all incoming merchandise trucks, and assisted in merchandise stocking.
Education
graduate in Business Occupation Skills
Job Corps - Mariba, KY
May 1998 to May 1999
Skills
• Customer Service
• Customer Support (10+ years)
• Customer Care
• CSR
• Office Management (10+ years)
• Hotel management
• Hospitality management
• Night audit
• Hospitality (10+ years)
• Hotel experience (10+ years)
• Front desk
• Guest services (10+ years)
• Guest relations (10+ years)
• Multi-line phone systems (10+ years)
• Phone etiquette
• Management (10+ years)
• Accounts Receivable (10+ years)
• Cash Handling
• Revenue Management
• Interviewing
• Payroll (10+ years)