Children's Hospital Order Entry

HELEN SCROGGINS

Tempe, AZ *****

480-***-**** - ad5ubg@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action.

SKILLS

Issue Resolution

Safe Driving Practices

Work Order Entry

Tracking Tasks

WORK HISTORY

11/2022 to Current Patient Logistic Dispatcher

Phoenix Children's Hospital – Phoenix, United States Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.

Worked closely with customers to effectively resolve issues and complaints. Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.

Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.

01/2009 to 11/2021 Patient Transporter

Phoenix Children's Hospital – Phoenix, AZ

Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.

Maintained confidentiality of patient data and condition to safeguard health information.

Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers. 05/2003 to 01/2009 Service Support Tech

Phoenix Children's Hospital – Phoenix, AZ

Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Configured hardware, devices, and software to set up work stations for employees. Explained technical information in clear terms to non-technical individuals to promote better understanding.

Rolled out software updates and applied server patches to thwart threats from penetrating networks.

11/1999 to 02/2002 Assistant Cook

Behavioral System Southwest – Phoenix, AZ

Prepared food orders to support waitstaff and other team members. Distributed food during busy peak periods to drive customer satisfaction. Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

Worked with chef to prepare daily food specials and other supplies. EDUCATION

02/2009 Care Giver

Rsaa - Mesa, AZ

10/1990 Word Processing

Apollo College - Phoenix, AZ

05/1983 High School Diploma

Central High School - Phoenix, AZ

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