Customer Service Data Entry

MERON GEBREHIWOTE

Stafford, VA ***** ****.*****@*****.*** 571-***-****

Professional summery

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects with high degree accuracy. Excellent time management and problem solving skills.

Multi talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Passionate about promoting lasting customer service best practice and related options. Dedicated customer service professional with knowledgeable and dedicated customer service. Professional with extensive experience in customer service industry .solid team player with outgoing,positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success specialize in quality, speed and process optimization. Articulate,energetic and

results-oriented with exemplary passion for developing relationship, cultivating partnership

and growing businesses.

Hardworking and passionate job seeker with strong organizational skills eager

to secure entry level-work from home position. Ready to help team achieve company goals.

Skills:

Data Entry

Document scanning

Multi-Line phone proficiency

Maintaining Confidentiality

Data Transcription

Sorting and Labeling

Collecting information

Database uploading

correct errors

Independent worker

strong interpersonal skills

strong problem solver

Communication

customer satisfaction

customer service

customer consulting

Microsoft Word

Microsoft Excel

Data integrity

Work History

Work-at-home-agent 02/2021-01/2023

Kelly services-city,state

Contributed ideas,decision making skills and good judgment to achieve objectives

●Assessed customer service issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.

●Resolved customer inquires and complaints from multiple channels with moderate supervision.

●Developed relationships with customers and used products and process knowledge to provide unrivaled customer experience.

●Answered live online chats to give quick answers and solve problems faster.

●Troubleshoot and resolved online ordering issues and concerns to promote seamless ordering process for customers.

●Assisted clients with product questions to f facilitate online ordering process

EDUCATION

Bachelor degree in Marketing and management from unity university (Addis Ababa,Ethiopia)

CERTIFICATION

Microsoft Excel

Microsoft Word

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