Customer Service Unit Secretary
Resume:
Karen Bartow
Registrar, Customer Service, Unit Secretary
Contact
Willingboro NJ 08046
*****@******.***
Objective
As a Registrar, Customer Service Rep, Unit Secretary my main goal is to make sure customer care always comes first. Always show support to my colleagues to the best of my ability. To maintain a professional and calming working environment for all.
Education
Far Rockaway High School
Beach 25th Street
Far Rockaway NY 11691
1982-1986
Key Skills
Verbal Skills
Insurance Verification
Telephone Skills
Computer Knowledge
Organized Multitasker
Experience
December 1996-October 2016
Emergency Room Patient Access Registrar 2014-2016
Clerical Specialist/file clerk/Unit Secretary 1996-2014 Virtua Memorial Hospital
September 1993-November 1995
Front Desk Customer Service/ Secretary to the VP- GIS Mt Laurel (closed)
Responsibilities included Registering patients into the emergency room, Verifying health insurance, collecting co-pays, Worked closely with the ER doctors with phone calls, admitting patients into the hospital, As the file clerk I maintain the emergency patient records and prepared the physicians billing.
Knowledgeable in various computer systems
Communication
Helped train new hires, Six Sigma Yellow Belt, Apart of 3 Kaizen projects and attended multiple workouts to improve the emergency department.
Leadership
Trained new hires on Registration, Insurance, how the department runs.
References
Available upon request.
Contact this candidate