Office Manager Accounts Receivable

Genevieve Dillon

**** ******* **. *** *******, LA 70117

805-***-**** (Text ok) ad5uaj@r.postjobfree.com

Fine Art Conservation Laboratories, (Santa Barbara, CA, now remote), Business Administrator, Contract Manager, Bookkeeper, Office Manager 2018-Present (6 years) Oversee all daily operations for a fine art conservation laboratory. Work closely with museums, galleries, and private clientele. Oversee all office management including production schedules, ordering supplies, client relations, bookkeeping, accounts receivable & payable, tax preparation, legal matters, lead budget meetings, payroll, administrative duties & executive assistance to the President. Create weekly itineraries for art deliveries. Act as project manager and expedite government contracts & permits for mural restoration on state- wide and national accounts. Act as an account executive for disaster response, working closely with insurance agencies and private clients following California wildfires, house fires, and floods. Corvel, (Camarillo, CA), Office Manager, 2013- 2016 (3.5 years) Managed office operations for a national worker’s compensation company. Assisted the County of Ventura and the County of Santa Barbara with worker’s comp claims by managing a clerical team responsible for sorting incoming mail and uploading documents to claimants’ files. Instrumental in the conversion of a paper filing system to a digital system for tens of thousands of ongoing claims. Liaison with IT department for server upgrades and installation of new computers for adjusters. Attended and conducted company training and was responsible for the overall office operations for a staff of forty people. Reported directly to the Director and Human Resources.

Collmed, (Remote), Executive Assistant - 2008 - 2013 (5 years) Managed business relations for a non-profit foundation, including billing, managing patient databases & scheduling, implementation of new documents, and managing multiple phones, email accounts, and website. Setting and scheduling video conferences for clients on a global basis by using specialized software. Answered phones in a fast-paced call center and provided information; managed inquiries, database entries, billing & handling all customer requests. Proficient in Outlook and Microsoft Office Suite and navigated through CRM management. All Microsoft including Excel, Word, and PowerPoint. Santa Barbara County Fair, (Santa Barbara County), Exhibits & Concessions Manager, (Seasonal) Managed sales and PR for the recruiting of old and new clientele for exhibits, concessions, expos, the Strawberry Festival, and The Santa Barbara County Fair. Duties include processing applications, fulfilling contractual agreements, exhibitor inquiries and reviews, and liaison between all departments, press, health department, and exhibitors. Hired to bring new business, new ideas, higher clientele, and higher attendance and achieved this with a 100% success rate. Responsible for database maintenance, phones, filing, and all Microsoft Office applications. Accounts receivable. (Seasonal position.) Brooks Institute of Photography (Ventura, CA), Sales Executive, 2009 – 2011 (2 years) Made 100+ dials a day, set appointments, and conducted interviews with potential students and parents. Awarded the Representative of the Week for Performance and Representative of the Week for our High- Performance Principles for 10 consecutive months. Cold calling leads and closing sales with extremely high conversion rates. Database maintenance and reporting numbers to directors.

-

2

Alta Tech Vineyards,, (Lompoc CA), 2008 - – 2009 (1 year - due to recession) Assisted Vineyard Director with planning, planting, and maintaining vineyards. Included purchase orders for large vineyard equipment, vehicles, and chemical supplies. Responsible for office IT, preparation for budget meetings and payroll. Responsible for reconciling all money to the banks. Office Manager, Quarter Mile Films, (Ojai, CA) 2005 – 2007 (3 yrs ) Managed office for television/film Production Company. Managed tape library, logging and loading video clips for editors, supervised scheduling for editors, director and staff. Responsible for all legal documents and master tape deliverables for TLC, Discovery, Fox, Speed Channel and producers. Proficiency in all Mac computer operations. All Microsoft including Excel, Word, PowerPoint . National Sales Manager, Zhena's Gypsy Tea, (Ojai, CA) 2002 – 2005 (3 yrs ) Took tea company from a small local business to a national level. Responsible for starting international accounts. Reached all sales quotas by implementing new sales software, m managed travel to trade shows, special events, marketing and public relations resulting in extremely high conversion rates. Supervised national brokers and merchandising. Responsible for reconciling all money to the banks. All Microsoft including Excel, Word, PowerPoint .

Education

University of Phoenix – Associate degree 2015

Education focused on business, business management, IT and accounting with a GPA of 3.06. Denver Metropolitan State College – Certificate Program 1998

“Career and Personal Development ” Communication

Excellence in writing including company newsletters, brochures, public relations . Excellent people skills including phone and interpersonal . 100 % computer and software proficient. References available upon request.

* Television History:

1985 - 1999 and 2005 - 2007 Worked for ABC, NBC, WTCI, & DirecTV as a production assistant, live camera operator, live news, live sports in Satellite Uplink Centers, wrote technical operations manuals and organized trainings. Office Manager for Film company overseeing postproduction. editing and final programing for Fox, Speed Channel, Discovery and TLC. Technically proficient in computer software programming including PC & Mac.