Credit Union Customer Service
Resume:
EMPLOYMENT HISTORY
Drivers Helper for Sanitation, Town Of Hempstead Employees Federal Credit Union, Merrick, NY Safely handled and transported goods, ensuring zero damage Maintained constant communication with supervisor for delivery instructions Used GPS and local knowledge to efficiently map routes Operated forklift and hand trucks to manage loads
Documented and reported product damages, coordinating related paperwork MAR 2017 - APR 2018
Ashleys Janitor, Ralique Robinson, Valley Stream, NY
• Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
• Wet and spot mopped to clean floors and other surfaces in public corridors.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
• Moved equipment and furniture to thoroughly clean space.
• Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
• Maintained building interiors with routine deep cleaning of high-traffic areas.
• Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
• Handled and stored hazardous chemicals safely to prevent injury or illness.
• Operated industrial cleaning equipment to quickly complete custodial tasks.
• Responded promptly to requests to clean and sanitize areas after accidents.
• Responded to emergency cleaning requests to meet client expectations.
• Organized custodial closets to easily find equipment and supplies.
• Notified building managers about needed repairs to maintain public safety.
• Maintained inventory of cleaning supplies and documented items requiring reorder.
• Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
• Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
• Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
• Operated carpet extractors and floor buffers while adhering to corporate safety measures.
• Adhered to safety processes for manual and electric cleaning equipment to minimize risk. 18 6th ave, Brooklyn, 11217
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RALIQUE ROBINSON
PROFESSIONAL SUMMARY
Dependable transportation team member proficient in assisting driver with communicating route changes, picking up trash and lifting heavy loads. Self-motivated with excellent communication and problem-solving abilities and capacity to lift up to 12 tons unassisted.
Focused janitor expertly manages cleaning and maintenance projects. Experienced cleaning wide range of buildings and facilities. Comfortable using hand brooms, power scrubbers, sweepers and vacuum cleaners to meet company standards.
Industrious Laundry Attendant skilled in balancing multiple priorities and delegating laundry tasks to increase efficiency. Strong knowledge of detergent, additives and machine cycle settings developed over 2 years of successful performance in related roles.
Easy-going and personable Car Wash Attendant with 3 years of experience delivering outstanding customer service. Talented people-person creates welcoming and enjoyable experiences which facilitate repeat business and loyal, long- term customer base. Skilled in interior and exterior wash and detailing services, quality products knowledge, and chemical applications.
• Assessed functionality of cleaning equipment and performed repairs when needed.
• Reduced cleaning time significantly while maintaining company quality standards. JAN 2016 - JUN 2016
Chemcial Laundry Soil Sorter, FDR, Hempstead, Hempstead, NY
• Opened bundles of soiled laundry.
• Placed bundles onto conveyor belt and drop-down chute for distribution to marking and classification sections.
• Weighted laundry on scales and recorded weight on tickets.
• Moistened clean wash preparatory to ironing.
• Operated power hoist to load and unload washing machines and extractors.
• Unloaded soiled linen from trucks.
• Loaded and unloaded washers and dryers, observing correct operating instructions.
• Separated and sorted dirty laundry.
MAR 2013 - FEB 2015
Cashier/Server/Waitress Staff, Jones Beach Restaurant, Jones Beach, NY
• Scheduled dining reservations and arranged parties and special services for diners.
• Greeted guests, escorted them to tables and provided menus.
• Requisitioned table linens and other dining room supplies for tables and serving stations,.
• Totaled receipts, at end of shift, to verify sales and clear cash register.
• Collected payments from customers.
• Inspected dining room serving stations for neatness and cleanliness.
• Maintained high standards of excellence.
• Operated cash register, collected payments and provided accurate change. MAR 2012 - MAY 2013
Cashier/Car Washer, O, Donald's Car Washing Service, Garden City, NY
• Directed patrons to entrance of wash station and guided automobile onto wheel track of automatic mechanism.
• Cleaned front and rear of vehicle, using brush and detergent.
• Notified supervisor when malfunctions occurred.
• Filled detergent and waxed tanks.
• Vacuumed interior of automobiles.
• Received payments from customers and issued change.
• Maintained high standards of excellence.
FEB 2022 - JUL 2022
warehouse, Papi johns, Georgia
Managed warehouse operations at Papi Johns
Improved inventory accuracy by 20%
Utilized analytical skills for efficient stock management Solved space utilization issues, increasing capacity by 15% Boosted warehouse productivity by 25%
JUL 2022 - DEC 2022
Warehouse, Cheesecake Factory, Georgia
Managed warehouse operations, ensuring efficient workflow Implemented inventory control systems, reducing product loss by 15% Skilled in using warehouse management software
Resolved logistical issues, improving delivery times by 20% Contributed to a 10% increase in overall efficiency JAN 2023 - SEP 2023
Inafla roofing system, Line assembly, Georgia
Oversaw Inafla roofing system assembly
Implemented innovative production techniques
Achieved consistent on-time delivery
Troubleshot and resolved assembly line problems
Enhanced operational efficiency by 10%
EDUCATION
JAN 2015 - JAN 2015
Certification in Electrical Residential Wiring, Troy, NY JUN 2012 - JUN 2012
Hempstead High School, Hempstead, NY
SKILLS
Hand tool operations Equipment operation
Quality controls Inventory organization
Teambuilding Organization
Materials handling Transport
Safety practices Loading
Unloading procedures Problem-solving
Communication Customer service
Customer satisfaction Cleaning techniques
Time management
REFERENCES
Delphia Penson
NYS DEPARTMENT OF LABOR LABOR SERVICES REPRESENATIVE
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