Customer Service Team Member

KRYSTAL ALLEN

**** * *** * ******, UT ***** · 801-***-**** ad5u7b@r.postjobfree.com

Customer service professional with proven success in leading teams, operations, and projects. Highly skilled at identifying opportunities for improvement, fostering team member engagement, and delivering outstanding results. Over 20 years in the Customer Service industry. Customer focused with effective communication and interpersonal abilities.

EXPERIENCE

SMITHS FOOD AND DRUG SEPT. 2016 – PRESENT

Assistant Manager Apparel

Manage and maintain the storage conditions of goods received in the warehouse.

Coordinate retail space activities, dispose of trash and manage the cleanliness of the storeroom.

Provide customer service on the floor while arranging merchandise.

Stock the shelves of the warehouse with goods and keep inventory.

Receive merchandise that comes into the warehouse and ensure that the merchandise is unloaded and stored according to established procedure.

Maintain the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques.

KMART JAN. 2011 – SEPT. 2016

CUSTOMER SERVICE ASSOCIATE

Cashier, Apparel Sales Floor, Service Desk, cleaning and maintaining sales floor, customer service

WELLS FARGO JUNE 2006 - JAN. 2010

OPERATIONS CLERK

Perform general clerical operations tasks. Receive, log, batch, and distribute work.

File, photocopy, and answer phones. Ability to work with little or no supervision.

EDUCATION

Cyprus high school

Graduated 2006-School work based around health careers. 3.5 GPA, CNA certification, pharmacy tech courses.

SKILLS

Microsoft Office, Customer Service, Empathy, Adaptability, Communication, Reliability, Self-starter, Time Management & Problem Solving.

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