General Manager Family Practice

Amy Terrell

Pacific, WA *****

*********@*****.***

206-***-****

To successfully acquire a permanent, full-time position with a well established local firm. Authorized to work in the US for any employer

Work Experience

General Manager

Skyway Custom Transport Inc - Pacific, WA

2017 to 2021

Ran the office, dispatch, phones, scheduling, invoicing, etc. watched over the shop, crew of 10-12 people and also kept truck stuff scheduled also. Copies for the drivers also. MA Internship

Family Practice Clinic - Buckley, WA

2009 to 2010

Assisted the dr, lab tests, blood draws, getting patients ready to see the dr, BP, etc. Dispatch Clerk

Skyway Towing and Recovery - Renton, WA

2007 to 2009

Supervisor Dave Shirey

Responsible for taking information from incoming callers; Dispatch to over 20 drivers and to get/give directions. Assisted in photocopying, answering phones, filing, and greeting customers, etc. Oversee all contracts with customers that have accounts with us and also the ones that we do any type of service with. Update all of them within the year, alphabetize them, make any changes as in management with any of them, file them away, etc.

Dispatch Clerk

Beacon Plumbng & Mechanical Inc - Kent, WA

2006 to 2007

Vikki Bookout

Take information from incoming callers, dispatch to over 20 drivers and to get/give directions. Set up the GPS system for each truck to go to their next call. Call customers and verify calls in the am and pm for the day of the order. Assisted in picking orders, for the trucks, and making sure that the drivers were equipped with all of the proper paper work to complete the billing out in the field that was necessary. Warehouse Clerk

King County Directors' Association - Kent, WA

July 2003 to August 2006

Seasonal), Vince Kalahari (Retired)

Received merchandise from carousel system to be repacked into boxes for shipping to public and private schools and intergovernmental agencies. Through computer-generated labels, I was responsible for pulling merchandise from inventory and prepare for shipping. Assisted in sorting boxes in order and stacked pallets.

Cashier

Dairy Queen - Pacific, WA

June 2002 to April 2003

Sher

Greeted Customers in both the lobby and drive through, prepared both hot and cold orders, stocked shelves, ran various machines such as cash register, drive through belt, fryer, grill, blender, and ice cream maker and responsible for closing the lobby etc. Computers; Microsoft ME, XP, 2000 Professional, Programs; Word, Office, Excel, Tow Tracks Program Pagers, Cell Phone, Texting, Various Telephone Systems, Calculator, Cash Registers, Intercom System, Photo Copy Machine, Fax Machine, Scanners, Bale Machine, Several Misc. Power Hand Tools, Heavy Equipment, Dispatching, etc.

Education

certificate in Medical Assisting

Everest College - Renton, WA

2009 to 2010

certificate in Phlebotomy

Bates Tech. College - Tacoma, WA

2004 to 2005

High School Diploma

Orting High School - Orting, WA

2000 to 2004

Skills

• Order Picking

• Warehouse Experience

• Management

• Shipping & Receiving

• Microsoft Word

• Recruiting

• Packaging

• Load & Unload

• Assistant Manager Experience

• Pallet Jack

• Shift Management

• Pricing

• Guest Services

• Operations Management

• Freight Experience

• Supervising Experience

• Order Picker

• Sales

• Budgeting

• Merchandising

• Strategic Planning

• Human Resources

• Administrative Experience

• CRM software

• Sales

• Customer service

• Organizational skills

• Computer skills

• Communication skills

• Time management

• Inside sales

• Account management

• Conflict management

• Cash handling

• Pricing

• Pre-sales

• Negotiation

• Banking

• Cash register

• Freight

• Project management

• Microsoft Access

• Accounts receivable

• Supervising experience

• Payroll

• HIPAA

• QuickBooks

• Research

• Adobe Acrobat

• Load & unload

• Office management

• Operations management

• Quality control

• Horticulture

• Employment & labor law

• Vital signs

• Laboratory experience

• Anatomy knowledge

• Cold calling

• Telemarketing

• Salesforce

• Debits & credits

• Accounting

• Human resources

• Bookkeeping

• Shift management

• Financial services

• Microsoft Word

• Microsoft Excel

• Typing

• Medical terminology

• Guest services

• Analytics

• Recruiting

Certifications and Licenses

AED Certification

CPR Certification

Medical Billing Certification

November 2004 to Present

Driver's License

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