Customer Service Senior Manager
Resume:
Ken Johnson
Experienced senior manager of nationwide/worldwide operations
Las Vegas, NV 89147
ad5u4w@r.postjobfree.com
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CEO
Great Vibratiobs - Las Vegas, NV
2017 to Present
I have over 45 years of Sales & Marketing, Customer Service, Compliance, Teaching & Training and Mentoring & Motivation as the CEO of a Nationwide/Worldwide Logistics Transportation Company Owner/President Marketing Director
American Road Car Carriers/Miles & Associates Brandywine Graphic Associates February 1977 to Present
control of all functions related to Sales & Marketing, Customer Service, Compliance, HR, Teaching & Training and Mentoring & Motivation
LAS VEGAS
Great Vibrations8 - Las Vegas, NV
Present
Health and wellness company we manufacture and sell a pressure activated massaging vibrating pillow for pain in your lower back shoulders neck and feet CEO
CUSTOMER SERVICE IS THE REASON I WAS SUCCESSFUL FOR OVER 40 YEARS Education
Master's in Bus Admin
International College - on line
1996 to 1998
Bachelor's in Basic Theology
Liberty University - Lynchburg, VA
1980 to 1982
Bachelor's in Bus Administration
San Francisco State College - San Francisco, CA
September 1977 to June 1979
Skills
• BRAND AWARENESS (10+ years)
• INCREASE (10+ years)
• PRODUCT AWARENESS (10+ years)
• Spanish
• English
• Customer Service (10+ years)
• Typing
• Management Experience
• Sales Experience
• Sales Management
• CSR
• Customer Care
• Customer Support
• Time Management
• Leadership Experience
• Supervising Experience
• Call Center
• Bilingual
• Excel
• Relationship Management
• Microsoft Word
• B2B Sales
• Public Speaking
• Strategic Planning
• Business Development
• Account Management
• Customer Relationship Management
• Account Management
• Branding
• Business Development
• CRM Software
• Customer Relationship Management
• Outside Sales
• Public Speaking
• Strategic Planning
• Project Management
• Market Research
• Negotiation
• Recruiting
• Product Development
• Public Relations
• Salesforce
• Market Analysis
• Product Development
• Recruiting
• Presentation Skills
• Public Relations
• Salesforce
• Email Marketing
• Event Planning
• E-Commerce
• Business Analysis
Assessments
Management & Leadership Skills: Impact & Influence — Highly Proficient August 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Sales: Influence & Negotiation — Proficient
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer Service — Proficient
February 2020
Identifying and resolving common customer issues.
Full results: Proficient
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Small Business Funding
$10,000 - $500,000.
We are here to help grow your company!
Ken Johnson Goal of Project: 5000 new customers
714-***-**** Direct
610-***-**** Office
610-***-**** Fax in 30 DaYs
www.GoBGA.com ad5u4w@r.postjobfree.com
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