Business Analyst Quality Assurance

Frances Harrison

** ******** ** *********** **, *8046 609-***-**** 609-***-**** • ad5u1x@r.postjobfree.com

Carrer Objective:

Secure a part time job with your company currently retired since October 2018.

Experience

1996-2018

Quality Assurance Analyst in Score Reporting and Technology Educational Testing Service, Princeton NJ

Facilitate the training of new staff members.

Lead all TOEIC, PRAXIS, TOEFL, and GRER packages.

Support team members with the completion of projects.

Schedule IMAS, ISER, and USR.

Retrieve labs (ETS1 and Virtual) and report lab related issues to lab support.

Load TOEFL data packages on the server by running SQL script.

Specialize in the installation of GRE and PRAXIS data packages.

Participate in walk-through problem notification inspections with the Business Analyst assigned to the software project.

Create test plans and test cases for the monthly release of assessments (TOEFL, GMAT, GRE).

Address all issues promptly with managers and business analysts for resolutions.

Log problem notifications.

Implement and maintain daily logs throughout the software testing life cycle.

Serve as Project Lead on NCLEX, MEMBERBOARD, TOEFL, GMAT, and GRE.

Communicate daily with software programmers, Senior Quality Assurance Analyst, Business Analyst, and Prometric.

Send software release notices to Computer Base Testing Network Maintenance (CBTNM) and Score Reporting and Technology (SR&T) Release.

Create eligibilities for Americans with Disability Act (ADA) candidates for programs such as NCLEX RN/PN and NBPME.

Prepare and gather performance issues and send various reports daily.

1992-1996

Technical Assistant III Educational Testing Service, Princeton NJ

Assisted in developing software for unibase processing.

Transferred data from disk to tape.

Created formats and output programs on unibase system.

Performed quality control on programs prior to migration into the production area.

Assisted in training staff on how to key entry data using unibase equipment.

Interacted with outside vendors.

1989-1991

Supervisor of Data Entry Educational Testing Service, Princeton NJ

Supervised staff members.

Wrote performance appraisals.

1978-1989

Data Entry Operator Educational Testing Service, Princeton NJ

Entered into the computer data related to real estate, insurance, GAPFAF, FAF, ETS DANTES, SAT, NTE Booklets, and Yellow Time Sheets for Payroll, that had to be transmitted to tape for processing.

Education

Airline Travel Reservations Certificate

Taylor Business Institute, Plainfield NJ

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