Customer Service Account Manager

CYNTHIA RODRIGUEZ

*** ******* *** ******** ** ***70 · 956-***-****

Email · *****************@*****.*** ·

I have worked in the Customer Service and Collections for about 15 years, I love helping

EXPERIENCE

07/2018 – PRESENT

COLLECTOR, SECOND CHANCE FINANCE LLC

Make collection calls, take payments, try to bring delinquent account

DATES FROM – TO

ACCOUNT MANAGER, SUN LOAN

Take applications for Personal Loans, pull credit applications, make courtesy calls to past due account, help customer bring account to current take payment and refinance account

EDUCATION

05/ 2003

HIGH SCHOOL, Mid-valley academy

Was involved in the student council and the school year book committee

SKILLS

Excellent phone etiquette

Great in customer Service

Great listener

Excellent problem solver

Friendly

ACTIVITIES

I spend my free time with my kids and try to spend as much time with my parents.

We like to barbeque and play bord games. I also Have a grandson that I adore and love having him over at my home to spoil him .

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