Customer Service Care
Resume:
MUFARO
SONGORE
ad5tzw@r.postjobfree.com
CONTACT
SKILLS
Strong interpersonal and good
communication including
multilingual proficiency of French A1
and English
•
• Hospitality management
• Flexible
• Good customer service
• Strong organizational skills
LANGUAGES
• French
Beginner
As an outstanding hospitality student and customer care enthusiast. I would like to broaden my horizons and gain insights on hospitality industry and its dynamic better. Proven track record of providing excellent customer service while managing multiple tasks to ensure positive guest experiences. I am a hardworking and dependable lady with ability to work under pressure.
PROFESSIONAL SUMMARY
Server
MONTAGE DEER VALLEY UTAH
Telephone Sales Representative
MONTAGE DEER VALLEY UTAH
ON THE JOB TRAINING
S.A.H.T.C SCHOOL
EXPERIENCE
October 2023 - Present
Delivering quality food and beverages -Providing excellent customer service - completing room service tasks such as setting up tables and ensuring all working tools are prepared for the next shift -organizing hospitality cash register
•
May 2023 - Present
• Taking calls and returning them for food orders and guest requests
• Putting orders in the system through the point of sale system to the kitchen
• Keeping the office neat and tidy
• Organizing Amenity and ensuring the guest gets the right order as required February 2022 - Present
Trained on how to efficiently manage the hospitality industry -gained knowledge in the kitchen operations -executed front desk duties -served food as a waitress at various embassy's in Harare on different events.
•
ACQUIRING A DIPLOMA IN HOSPITALITY MANAGEMENT
S.A.H.T.C HOSPITALITY SCHOOL
EDUCATION
January 2024
January 2020
MALBEREIGN GIRLS HIGH SCHOOL
Mabelreign girls high
DIPLOMA IN HOSPITALITY AND TOURISM
ALISON ONLINE
CERTIFICATIONS
• Forbes star staff 2024
• Drivers license
Buvaneswar Rajagopal
In room dining manager
+1 (385) 549 - 3338
Mike Farrell
S.A.H.T.C Director
ad5tzw@r.postjobfree.com
REFERENCES
Contact this candidate