Medical Assistant Office
Resume:
Velena G Gant
Westwego, LA 70094
ad5tyn@r.postjobfree.com
OBJECTIVE
My objective is to work at a company where I can grow and be challenge. I would like to show my willingness to grow within this organization, due to my compassion and dedication I have to do a good job and learn new things. Furthermore, I have a desire to work and strive for a positive work environment that is team oriented.
COMPETENCIES
• Scheduling patient appointments, answering phones, and greeting incoming patients
• Obtain and processing pre-certifications, authorization and managed care referrals
• Taking patients through the registration process, Collecting patient history
• Explanation of procedures and instructions on how to collect and transfer specimens.
• First Aid and CPR
MEDICAL OFFICE AND LAB
• Ordering labs and carrying out lab tests per physicians a orders
• Pulling charts and updating charts as needed, filing reports and notes within patient's chart
• Medical records management, following HIPPA rules and clinic policies Filing alpha and terminal digit
• EKG and phlebotomy theory; BP and pulse practice
• Medical office accounting practices and record-keeping
• Billing and collection procedures including diagnostic and procedural coding.
EXPERIENCE
Ochsner Primary Care, Marrero, LA (Medical Assistant) 11/21-04/24
Assisted Healthcare Provider with getting the patient’s medical history, vitals signs, prepared patient for examinations, assisted patients’ procedures, manage patient’s insurance information. Answering patient’s calls. Prepared labs specimens, preformed urine, strep, flu, and pregnancy tests. Administered injections under the supervision of the healthcare provider. Assisted patients’ healthcare education.
The Blake Senior Living, Harahan, LA (Personal Assistant) 11/20-06/21
Assisted residents with medication reminders, vital signs, and weight. Observed changes in residents physical and mental status and reported any changes to the nurse. Documented daily activities, vital signs, weight. Scheduled appointment and outings.
Catholic Charities (The Greenwalt Center) 01/2019-06/2020 (Support Staff)
Duties included entertaining participants with Alzheimer/Dementia by setting up activities and outings. Orientate and exercise the participants, take their vital signs, and document and report any unusual reading to the nurse. Billed for xservices and maintained participants records.
Catholic Charities Archdiocese of New Orleans, (Direct Support Worker) New Orleans, LA 11/2015-05/2018
Assisted consumer with daily living activities in their homes. Performed medication reminders, documented vital signs, schedule appointments, and outing. Monitored changes in consumers' physical and mental status.
Comfort Keepers, Metairie, LA 10/2017-04/2018, (Caregiver)
Assisted consumer with daily living activities in their homes. Performed medication reminders, documented vital signs, schedule appointments, and outing. Monitored changes in consumers' physical and mental status.
Transporter, Ochsner Hospital, New Orleans, LA 07/-2013-08/2014
Duties included transporting patients to and from different areas of the hospital for different procedures. Ensured that the correct documentations are with the correct patient. Communicating with the dispatcher, nurse and other employees in the procedural areas. Safety walks, transferred patients from the bed to the stretcher or wheelchair, maintained a germ-free environment by washing my hands and/or used hand sanitizer, and cleaned all equipment used before and after transport.
Tele-recruiter, The Blood Center, New Orleans, LA 06/2012-05/2013
Placed calls to recruit blood donors. Responsible for scheduling future donation appointments, documenting donor’s comments and concerns, placing reminder and follow-up calls, updating donor records, and promoting special promotions to achieve the center’s goals.
DSW, Catholic Charities Archdioceses of New Orleans, New Orleans, LA 09/2009-05/2012
Assist consumers with daily living activities at their home. Duties included medication reminders, personal hygiene, assist with incontinence care, transferring patients from the bed to the wheelchair, monitoring vital signs, monitoring changes in the consumer’s skin to avoid breakdowns. Other duties include assisting the consumer to and from doctors’ appointments, outing and advocating for them when necessary. Also do light housekeeping, cooking, documentation, provide companionship, and assuring the consumer is following his/her plan of care.
House Supervisor, Hope Haven (Catholic Charities) New Orleans, LA 12/2007-08/2008
Assisted with teaching behavioral management skills to teenage girls with behavioral problems. Duties included, initiating and leading groups on problem solving skills, medication management, budgeting, and shopping skills. Assisted the residents with planning and executing educational and employment goals that would prepare the residents for independence. Updating families on the resident’s progress, and work with the families in helping the residents to reach their goals, daily documentation, scheduling outings, doctors’ appointments, and updating the residents’ personal records.
Mental Health Specialist/Intake Coordinator, Community Assistance Programs Gretna, LA 05/2001-08/2005
Processed and admitted patient into the Rehabilitation Program. Determined how to place patients with mental disabilities into our rehabilitation program, based on various factor, such as: patient’s behavior, drug/alcohol dependencies, critical status, insurance coverage and the patient’s individual needs. Interacted daily with forty plus patients, complied data, recorded pertinent information for placement into the rehab program. Traveled to various hospitals and assisted living centers interviewing patients, doctors, and nurses to assure proper placement of the patients. Maintained contact with the pharmacy to update changes to the patient’s medication. Developed knowledge of MEDICARE/MEDICAID and HIPPA regulations, coordinated essential daily office operation including maintaining records, invoicing, maintained patient’s financial records, answered phone/fax/email inquiries, strategize marketing efforts, and provided great customer service.
EDUCATION
Herzing University Online Madison, WI 05/2023- 2024
Major: Healthcare Administration
Associate Degree of Applied Science
Phoenix of University, Phoenix, AZ 01/2022 – 02/2023
Major: Medical Records
Medical Records Diploma
Herzing University Online Madison, WI 01/11/2021-08/31/2021
Major: Medical Assistant
Certified Medical Assisting Diploma
San Jacinto College, Houston, Texas 2005-2007 Major: Nursing
Diploma for Nursing Assistant
Southern University of New Orleans, New Orleans, LA 1982-1984
Major: General Studies
Degree: No Degree Obtained
REFERENCES
Wendell Russell, Ochsner Hospital, 1514 Jefferson Highway, New Orleans, LA 504-***-**** Supervisor
Roslyn Buggage Catholic Charities (The Greenwalt Center) 1000 Howard Avenue, New Orleans, LA 504-***-**** Co-worker
Eileen North-Martinez, Community Assistance Programs 501 Lapalco Blvd Suite 203 Gretna LA 70056 Supervisor 504-***-****
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