Customer Service Delivery Driver

WILLIE C. SCOTT

**** ******* *** ■ Jonesboro, GA 30236 ■ 470-***-**** ■ ad5two@r.postjobfree.com m

SUMMARY SECTION

Industrious, diligent and loyal professional educator/trainer, who facilitates quality instruction, develops lifelong learners, empowers children and adults, embraces informational, educational, and instructional technology, one who is passionate about education, and promotes change while generating strong internal and external business, governmental, and educational relationships who is actively seeking a professional role in training, presenting, consulting, technology and/or facilitating with an innovative and dynamic organization. Proficient in numerous fields of education including functioning as a Presenter, Technology Specialist, Literacy Specialist, Curriculum/Instructional Designer, Facilitator, and Classroom Manager. A truly inspiring, passionate and motivated team leader /member who warrants notable educational and technological changes and can be depended upon to get the job done. A zeal for public speaking and using various forms of technology for educational, business, and governmental functions. Key Strengths: Motivational and Public Speaking Studious Camaraderie Techniques Passionate and Reliable Worker Training Technology Driven Enterprising Research Skills Team Player Coordinator Optimistic Attitude Self Sufficient Worker Educational, Governmental and Corporate Travel Technical Skills: MS Office Word, Excel, PowerPoint, Outlook, Access, Publisher Building, Repairing and Maintaining Computers Type 95 WPM Synergy Adobe Acrobat Notary Public Understanding and Using Various Educational, Business and Governmental Software/Technological Packages PROFESSIONAL EXPERIENCE

Computer Science/English/Dual Enrollment Educator, Stockbridge, GA 2020 to Present

(Community Christian School)

Keyboarding/High School Applications/TMU College Dual Enrollment Educator Provide quality instruction in the usage of various computer technology programs to middle and high school students Proctor English 101 and Dual Enrollment Classes for students who are on their way to college. Assist with various duties, such as: cafeteria duty, locker monitoring, supplying for other educators. Developing lesson plans for students from 6th. Grade to college level. Implementing various lesson plans for students from 6th. Grade to college level. Communicating with parents and students online via Zoom or in person concerning their child’s progression and any other news that may possibly be of importance.

Freight Expediter/OTR Driver Crystal, Minnesota 2019 to 2020

(DKP Express)

Freight Expediter/OTR Driver

Providing quality customer service while delivering packages Responsible for delivering industrial freight across the country to business customers in a timely and efficient manner. Securing freight from railroad fan blades to airplane generators and beyond. Using cell phone for proper navigation for delivery of freight to various states. Providing accuracy to detail by verifying Bills of Lading (BOL) for shipper and receiver. Courier/Delivery Driver Atlanta, Georgia 2017 to Present

(Amazon Flex)

Courier/Delivery Driver

Providing quality customer service while delivering packages

Providing quality customer service in package delivery.

Delivering a wide variety of items to various addresses throughout Metro Atlanta.

Adhere to routes and time schedules assigned through the Amazon Flex App.

Using handheld scanner and cell phone for proper delivery of packages.

Accuracy to detail.

Independent Contractor Atlanta, Georgia 2017 to Present

(Action Logistics, LLC.)

Medical Courier

Driving to various hospitals

Picking up BBP (Blood Borne Pathogens) from The American Red Cross Douglasville, GA location.

Delivering BBP (Blood Borne Pathogens) to various hospitals within Georgia.

Courier various other blood bank/lab items from The American Red Cross, Douglasville, GA location to various hospitals in Georgia.

CONTRACTOR Philadelphia, Pennsylvania 2016 to 2016

(High Mark/Pearson)-Temporary Job

Curriculum Specialist

Presenting to schools, seminars, breakout sessions and faculty/staff members product activations for math, science, language arts and social studies throughout various school districts.

Supported district wide adoptions of the Pearson Envision Math (6-8) 2.0 program and the Ready Generation for Literacy (K-8) program that use online instructional methods, textbook adoption (teacher and student), digital media and diagnostic assessments that support Common Core State Standards

(CCGS) and Next Generation Science Standards (NGSS).

Delivers professional development to district leaders, principals, assistant principals, teachers, coaches and leaders nation-wide on how to effectively implement Envision Math 2.0 and Ready Generation programs in a digital and traditional format to impact classroom learning with a focus on data driven decision making to impact small group and teacher-led instruction.

Provides on-site targeted support to districts, principals, assistant principals, teachers, coaches and leaders nationally. This ranges from providing lesson planning and pacing support, to helping educators analyze data and apply it to instruction, to working with leaders to identify evidence of implementation successes and challenges.

Work with district leader and site leaders to develop, revise and implement annual professional development plans and schedules.

Support and coach per diem and newly hired Educational Consultants by modeling effective professional development.

Manage High Mark/Pearson accounts by working with district leaders to develop and implement large scale professional development training.

Coordinate with and support Sales Reps by developing and employing strategic sales plans to generate revenue.

PROFESSIONAL EXPERIENCE

TIME TO TEACH, Atlanta, Georgia 2013 to Present

(Center for Teacher Effectiveness)

Certified National and International Education Consultant/Trainer Presenting to schools, seminars, breakout sessions and faculty/staff members tools for classroom behavior management that is researched based to drive test scores and behavior up as teachers have time to teach and student discipline problems decrease.

Responsible for planning, preparing and developing a positive learning environment for students and teachers.

Presented educational programs and plans at schools and districts.

Trained educators on research based “best practices.

Assisted various education teams in providing an excellent learning environment

Evaluated the emotional and behavioral aspects of students.

Collaborated with educational leaders, students and parents in building quality educational programs.

Maintained and managed the reports and records within the company.

Conduct qualitative and quantitative data analysis to drive the decision-making process.

Implement school turnaround strategies.

Implement strategies to improve student achievement and close the student achievement gap. Luther Judson Price Middle School, Atlanta, Georgia 2013 to 1/27/2015

(Atlanta Public School System)

Educational Facilitator/Trainer

Educating struggling readers within the 6th, 7th, and 8th grade by implementing reading strategies located within the Scholastic Read 180 Curriculum Program Model.

Educated middle school students within the content area of 7th. Grade social studies.

Planned and coordinated the educational policies within a design area.

Prepared, established and presented a strict guideline for educational programs during professional development seminars.

Students increased their reading scores to the 95th percentile from below level to above grade level in my first year of educating sixth, seventh and eighth graders.

Reviewed and evaluated the school curriculum.

Enforced and applied the federal and state education rules and regulations.

Participated in various educational workshops and committees.

Prepared recommendations on instructional materials.

Advised schools officials on the best teaching methods and techniques. Independent Distribution Company, Atlanta, Georgia 2013 to 2014

Received Packages from various companies for shipping purposes.

Shipped packages using USPS, UPS or Fed Ex to intended destinations.

Recorded package inventory control for items received and shipped using Pre-Shipping Labels already paid for by customer and manager.

SYLVAN HILLS MIDDLE SCHOOL, Atlanta, Georgia 1993 to 2013

(Atlanta Public School System)

Educational Facilitator/Trainer

Educated middle grade students in the genres of math, science, language arts, social studies, technology and life skills.

Middle Grades Curriculum Instructor for 6th, 7th and 8th grades; focusing specifically within the content areas of math, science, language arts and social studies.

Participates in on-going staff development activities that enhances my professional development.

Collaborating with colleagues to develop instructional goals for various Class Keys/Teacher Keys Concepts.

Developing teaching activities, assignments, and assessments to promote student achievement on the GCRCT, so that our school makes AYP (Annual Year Progress) within our targeted domains for math, science, language arts, and social studies.

Delivering and Training using power point presentations for staff development, team planning, student enrichment and content specific areas of instruction.

Implemented strategies for the SFA (Success for All) reading program that focused on students reading skills and comprehension at the 6th, 7th, and 8th grade level.

Developed and Implemented strategies for Project GRAD CMCD.

(Consistency Management and Cooperative Discipline) program that focused on students as “citizens” and not just “tourists.”

Featured as being one of the most respected teacher’s in our nation for the 2003-2004 edition of Who’s Who among America’s Teachers (pg. 444).

Selected as Teacher of the Year for the 2008 to 2009 academic year. This honor was bestowed upon me on March 25, 2008.

Nominated as a semi-finalist to be the Atlanta Public School Educator to represent Georgia as the Educator of the Year for the 2008 to 2009 academic year.

Nominated as one of the top two candidates for Teacher of The Year, every year from 2000 to 2008.

Member of Local School Council for my particular school.

Leadership Certification passed within the 2008-2009 school year.

Perfect Attendance for 20 years straight out of 22 years.

Professional development training for fellow educators in the educational/informational technology sector.

Professional development training in the usage of new, cutting edge programs geared towards learners within the educational sector.

Curriculum specialist for specific content areas: math, science, language arts and social studies.

Developed programs for math, science, social studies and language arts.

Measured student learning through various assessments that were formal and summative.

Decided what educational technology was best for each discipline and team. MASKIL Program- Atlanta, GA 2002-2003

Attended professional development seminars weekly; focusing on the integration of mathematics and science within the middle school curriculum.

Collaborated with fellow educators within the Atlanta Public School System to develop on going professional development seminars that promoted the MASKIL Program.

Facilitated professional development strategies within my school during grade level meetings that focused on the MASKIL Program.

APS INTECH PROGRAM, Atlanta, GA 2002-2002

Implemented various classroom technology lessons that enhanced my professional development.

Developed presentations for fellow educators that enhanced their professional development within the area of technology.

Received an INTECH Certification Program Completion Certificate. COMPUTER TECHNICIAN, Atlanta, GA 2000-Present

Serviced desktop and laptop computers.

Installed Malware and Virus Removal Programs.

Installed wireless and wired routers based upon the needs of customers.

Built and Repaired Desktop computers from shell casing to fully functioning.

Train individuals on using various computer technology and software programs.

Provided Help Desk Support for various computer concerns. EDUCATION/CAREER DEVELOPMENT

Central Michigan University- Mt. Pleasant, MI (Emerson Center in Atlanta, GA) M.A. in Adult Education

2001-2002

Fort Valley State College-Fort Valley, GA

B.S. in Middle Grades Education

1988-1993

MASKIL PROGRAM

2002-2003

INTECH Certification Program

2000-2002

Time to Teach

Educational Consultant

2013

CompTIA A+ Certification

2014 in Progress

COMMUNITY INVOLVEMENT/VOLUNTEER INVOLVEMENT

Member of AFT (American Federation of Teachers)

Member of GAE (Georgia Association of Educators)

Member of Phi Alpha Theta (International Honor Society in History) Member of NEA (National Education Association)

Member of Alpha Phi Alpha Fraternity, Inc.

Deacon at Wings of Faith World Wide Ministries

Board of Directors at Wings of Faith World Wide Ministries Finance Committee at Wings of Faith World Wide Ministries Tutor for Kairos Educational Services

Delivery Driver for Meals on Wheels

Volunteer for Hands on Atlanta and Hosea Williams Feed the Hungry Foundation Volunteer for Big Brothers/Big Sisters Program

Personal Interests

Traveling the World

Computer Technology and Software

Exploring Personal and Professional Opportunities that promote growth Reading

Conversing with a plethora of people from diverse backgrounds Buying/Selling on eBay

Attending and participating in various sports, such as: bowling, tennis, track, basketball, baseball, football and hockey Professional and Personal References are available upon request

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