Human Resources Performance Management

Delores A Murphy

East Brunswick, NJ 718-***-****

*******@*******.*** http://linkedin.com/in/delores-a-murphy-31497911

QUALIFYING SKILLS:

Domestic and international HR Strategies

Policies and process building

Organizational change/strategic management

Performance Management/Employee Relations

Full cycle recruiting/people strategy/succession planning

Benefits Plan Design/Administration

Full-cycle payroll processing

Compensation planning

Risk Management

Project Management

System Implementation

Surveys & Benchmarking

Working knowledge Federal & State labor laws

Annual/quarterly reporting & compliance, auditing

Wellness Fairs and Corporate Event Planning

TECHNICAL SKILLS:

ADP Workforce Now

ADP Streamline (international payroll)

Paychex; Ceridian

BambooHR; Employee Navigator

Microsoft Office Suite

Halogen

Lanteria

Brightree; CellTrak

EDUCATION AND ACHIEVEMENT CERTIFICATES:

BS in Organizational Management, St. Joseph’s College, Brooklyn, NY

HR Management Certificate, SHRM

EXPERIENCE:

ExtensisHR 8/22 – present

HR Client Management Central NJ

Provide HR Leadership to multiple national external companies,

Working directly with business owners and decision makers to provide strategic HR insights and counseling

Drive strategic best practices across all areas of HR, ER, benefit, payroll, and coaching and through the development and implementation of policies, handbooks, training services, performance management KPI’s and training.

Provide direction on HR compliance, federal and state laws

Assist with structuring company culture and diversity through recruiting strategies.

Provide training and guidance to drive performance management, role definition and innovative teamwork.

Build and maintain internal and external relationships

Conduct/assist and document employee investigations to resolution.

IntegrisIT (IT Managed Services Provider) 8/21 – 6/2022

Director Human Resources/Executive Leadership Team Cranbury, NJ

Led HR strategy across organization, 7 states, 17 offices.

Built start up HR, Recruiting, Benefits and Payroll departments; sourced/ implemented HR technology systems.

Drove and implemented initiatives: culture, talent/succession planning, organization design, performance management, diversity & inclusion, policy/process transparency, workforce transformation strategy.

Partnered with CEO and executive team to develop unified strategies to present to the Board.

Maintained accountability for HR metrics.

Communicated, coached and educated employees and management staff on HR practices.

Built HR presence across the organization and with remote workforce.

Managed others.

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Grace Healthcare Services (Hospice Company) 4/18 – 7/21

Human Resources Director/Senior Management Division Edison, NJ

Developed and implemented policies to strategically unify company practices and procedures

Developed and implemented HR department goals and practices to improve efficiency

Proactively developed staffing strategies, onboarding processes, training programs.

Managed the performance management process synchronized with compensation program, promotions, corrective action plans and terminations

Managed payroll team – process and data integrity for hourly and salary payroll, 3 HR Assistants

Communicated, coached and educated employees and management staff of HR practices

Built HR presence with remote management and employee population

Led employee relations investigations

Managed leave of absences: FMLA, NJTD, NJFLI, Workers Comp, COVID LOA/Time Management

Horizon Group USA (Manufacturer/Supplier/Distributor – consumer products) 4/16 – 12/17

Human Resources Manager (Contract) Warren, NJ

Recommended and developed policies, procedures, HR metrics

Provided HR leadership to warehouse division

Supervised and trained Jr Generalist/Recruiter and Payroll Administrator

Processed full cycle bi-weekly hourly and salary payroll using ADP Workforce Now for all new hires, terms, retro, bonus and benefit deductions

Time & Attendance administration ADP Workforce Now

Worked closely with brokers to analyze current benefits plans and develop new packages that work with the needs of the company and the company budget

401k administration; ensure 401k audit is conducted timely and 5500 filing is completed

Performance management, coaching all staff on process, implement promotions, corrective action plans and terminations.

Full cycle recruiting, coaching managers, conducting interviews to assist in candidate selection, conduct onboarding

OSHA reporting, LOA & Workers Comp administration for warehouse staff

Van Eck Global (Finance – Asset Management) 11/06 – 7/15

Director of Human Resources/Facilities Management New York, NY

Developed and led Human Resources dept., managed team 2 HR generalists, 1 receptionist, 1 mailroom coordinator and co-managed accounting staff of 8

Partnered with Executive Management to strategically plan best practice policies & procedures, business continuity and disaster recovery plans

Developed & implemented full-cycle recruiting and onboarding process:

Reduced recruiting costs by $150,000 within 10 months of process implementation

Agency contract negotiation, minimize fees

Sourced and interviewed candidates

Managed Job description & position development process

Developed referral & internal/external transfer & relocation programs

Conducted New Hire Orientation

Developed 90- Day onboarding process

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Performance Management:

Developed/implemented performance management process

Tied process into annual budgeting, compensation and bonus plans

Tied process into corporate training plan and career development.

Evolved into automation of process; sourced and implemented electronic system

Corporate Training Program:

Coached department leads to determine departmental training needs

Coached individual staff on training/career development

Sourced/negotiated training resources/vendors

Established training program budget

Contract negotiation, maintained minimal annual renewal rate, carrier quotes/analysis

Benefits administration:

Domestic and International extensive plan design

Full Cycle Payroll: Managed company payroll, multi-state domestic bi-weekly payroll, monthly international payroll, including monthly commissions, established best practices to streamline for accuracy & cost control; systems management, data integrity; compliance auditing and supervised Jr. payroll generalist

Compensation structure: Created & implemented salary bands/bonus plan across the company and implemented departmental budgets

Worked closely within the IT department to assess and implement overall technical infrastructure, systems and continuity plans

Worked with various vendors for construction projects and coordinated 2 company relocations

Contract Assignments New York, NY

Human Resources Generalist/ Payroll Administrator - Industries: Finance, Media, Fashion, Retail and Healthcare

Media Solution Services (Direct-Mail Advertising) New York, NY

Human Resources Director – Standalone Dept, for NY and CA locations (Company closed)

TD Securities (Finance – Commercial Banking) New York, NY

Payroll Officer/ Human Resources – Processed full cycle payroll

N. Glantz & Son, Inc. (Distribution – Sign Making Materials) Brooklyn, NY

Human Resources Administrator – Standalone Dept, Generalist, Benefits and Payroll duties (Unit relocated)

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