Customer Service Experience
Resume:
Rosemary Schwaibold
Cashier Specialist
**** **** ****** ********, ** 31904
***********@*****.***
Objective
To acquire employment utilizing my twelve years in cashier experience. To acquire an employer which allows me to better the customer experience in providing financial accuracy with and the cashiers drawers and payment specialist.
Qualifications
Nineteen years of significant experience in providing support to various aspects of operation in diverse business environments.
16 years of customer service experience
Thirteen years’ experience using Microsoft Office software.
Three years conducting Background Checks and Fingerprint.
Work Experience
September 15, 2014-March 22,2024
Columbus Water Works:
Cashier Specialist:
received 3 promotions to Cashier Specialist within 9 years
managed morning and afternoon reports of verification reports
sold money to cashiers
drafted and implemented training manual for receptionists
Reviewed for deposits, run kiosks credit card and check payments
Detail edit print to journal save and update all payments in CIS
Received cash payments via drive thru and kiosk
Verified deposits for Brinks
October 2012 – September 14, 2014
Winn-Dixie
Phenix City, AL
Cashier
Collected customer payment via cash and credit card daily
Resolved customer complaints and inquiries with tact, patience and sensitivity, leading to increase of customer satisfaction
Knowledge of Western Union and money orders
Handled over $1000 in cash sales daily with high accuracy
January 2010 – January 2013
Abundle of Care
Columbus
Human Resource Assistant/Medical Records
Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
Manage organization and update relevant data using database applications.
Research and investigate information to enable strategic decision making by others.
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Type and word process various documents and electronic information.
Established priorities and set schedules for productive work.
Drafted and/or transcribed correspondence, memoranda and reports, established systematic procedures for the retention and retrieval of critical data and files.
June 1998 – May 2009
Goldens’ Foundry and Machine Co.
Columbus, GA
Receptionist/Computer Operations/Data Entry
Accounts Payable, Accounts Receivable, General Ledger.
Generated payroll checks and reports for weekly payroll.
Setup computer system to run nightly backup.
Generated invoice checklist to ensure all shipments were billed.
Operated company switchboard with ten lines and greeted plant visitors.
Reconciled shop payroll checking account to bank statements.
November 1996-September 1997
Hampton Place Apartments
Columbus, GA
Assistant Property Manager
Customer Services, property Management.
Collections of rent for approximately 400 units.
Coordinated and supervised community events for tenants and quests.
Processed and supervised all work orders for apartment complex.
Education
January 1982 – April 1983
Union County College-Scotch Plains, New Jersey
Completed course in various Secretarial Science Disciplines
References:
(Available upon request)
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