Retail Sales Project Manager
Resume:
Work History
Learning &
Development
Professional
Virgilio
Fernandez
Contact
Address
Quezon City, Philippines
1106
Phone
*********@*****.***
www.linkedin.com/in/virgilio-
fernandez
Skills
Training Facilitation Skills
Advanced
Communication Skills
Advanced
Interpersonal Skills
Upper intermediate
Public Speaking Skills
Advanced
Multi - awarded Trainer with a career that spans to 11 years. Successfully shortened training timelines from 7 weeks to 5 weeks. The implementation trainer of a new account, which is has become the second largest account in the company and re-implemented the same account in another site. Known in the company as the trainer with near-native American accent and has effectively improved the communication skills of hundreds of agents.
Owner
Darts Depot PH, Quezon City
Accomplishments :
Scratch-built a national scale retail sales client pool
Expanded stock volume of PhP 5,000 worth to PhP
850,000 and growing
Established self as one of the very few Darts
Consultants in the country
2017-11 -
Current
Voice and Accent Trainer
Freelance, Quezon City
Accomplishments :
Skilled 2 BPO Agents to get them through their
promotion as Trainers
Upskilled 19 Lectors and Commentators
Skilled 3 Vocalists to improve diction for
recordings; one of which made it through
mainstream music
2017-03 -
Current
Sales/Business Development Manager
Staffwiz Global Outsourcing, Quezon City (Work
From Home)
Accomplishments :
Boarded 3 Clients, adding more than PhP 3M in
annual revenue
Established Pricing Structure and process flow,
currently being followed by the company
2020-01 -
2022-08
Training & Project Manager
X7 Solutions Inc.
Accomplishments :
Authored the biggest talent search in history –
2017-01 -
2017-10
The TAKE ONE project
Co-authored the employee handbook, company
VMV, company profile
Conducted training, seminars and workshops for
the 1st 2 batches of Newhires
Learning Account Manager
People Partners BPO, Inc., Quezon City
Accomplishments:
Built relationships with almost 30% of the
Hospitality Business Owners in Queensland,
Australia
Signed up 28 new accounts
Generated 8 Leads that successfully became
new accounts
2016-01 -
2016-11
Training & Entertainment Manager
Primos Cuisine & Lounge, Mandaluyong City
Accomplishment:
Increased the revenue by more than 100%
through musicians and darts
improved the accent and communication skills of
3 vocalists, one of which made it through
mainstream music
2014-10 -
2015-11
Trainer, Lead
PeopleSupport (Aegis Services), L & D - Financial
Services, Pasig City
Accomplishments:
Shortened the timeline of a 7 – week course to 5
weeks, saving over $140,000 in training expenses
Led 3 Intern Trainers up to their certification /
promotion
Facilitated 50+ batches of Communication Skills
Training
Designed 9 online courses for digital training /
LMS
Perfect attendance & Overall Top Performer
Awardee
2009-11 -
2014-06
Trainer, Specialist
PeopleSupport Baguio, L & D - Financial Services,
Baguio City
Accomplishments:
Shortened a 1 day module to 2 hours
2008-08 -
2009-10
Education
References
Course Development and implementation of the
Voice & Accent Comm Skills program VANC
Assisted HR in recruiting 11 batches of newhires
Top Trainer Awardee, twice
NHO Trainer, Specialist (HR-OD Employee
Engagement)
PeopleSupport, HR / Learning & Development,
Makati City
Accomplishments:
Awarded for being the only NHO Trainer who
facilitated classes of over 100
Facilitated 140+ batches of Newhire Orientation
Training
2006-08 -
2008-08
ERep
PeopleSupport, Inc., Makati City
Accomplishments:
Awarded for Best in AHT
Awarded for the most received commendation
from customers
Awarded Best in QA
Early promotion to Trainer
2005-09 -
2006-07
VP for Production
CF Fernandez Electronics Inc., City of Manila
Accomplishments:
Revolutionized Transformer Testing System,
IEEE-488 Interface Bus which led to the
company's jump to fame
Modified Business Model to accommodate Retail
Sales and Repairs / Service to the company's
manufacturing only nature, increasing profit by
47%
1989-01 -
2000-01
University of the East Caloocan Campus
BS in Electrical Engineering
1989-05
University of the Philippines Diliman
Exercise Physiology, Fitness Professional Certification 2004-05
Miguel Dizon, Operations Manager, Staffwiz Global
Outsourcing, Inc.
Mobile Phone Number: 0977.141.7402
Iris Abigail Nolasco Lising, Training Manager, Aegis PeopleSupport
Mobile Phone Number: 0922.841.3311
Joey Parman, Chief Operating Officer, X7 Solutions, Inc.
Mobile Phone Number: 0905.492.9702
Contact this candidate