Operations Manager Human Resources
Resume:
Ramona Mahr **** Seven Lakes Dr. Ooltewah TN. 37363
Objective
Seeking position in management that will utilize my experience and offer me opportunities to grow and be successful in my career advancement. Seasoned Field Operations Manager with exemplary skills in resource management and client relationships. Energetic professional with engaging personality and service-driven background. Trained in operations management and strategic planning. Skilled Field Operations Manager adept at managing multiple areas on a daily basis to achieve dynamic goals. Strategic leader and analytical problem-solver with superior resource management and building strong relationships through appropriate communication strategies. Prepared to leverage twenty years' experience in growth-oriented position.
Experience
Field Operations Manager True Blue/People Scout – Remote
August 2008 to November 2022
Provided strategic hiring consulting and leadership support for two large accounts, TSA Homeland Security Administration account and CVS Pharmacy account. This included providing hiring and training 18 recruiters for TSA and 26 recruiters for CVS that supported 32 Federal Airport Security Staff and 73 CVS Pharmacy locations. Integrated the client's hiring needs and company policies into all training modules.
Assisted with producing training material and tools ongoing to ensure the client needs were met for both accounts.
Worked with the recruitment advertising team to define and implement creative advertising actions needed based on the geographical area and volume of hiring needs.
Conducted weekly client calls to communicate all recruitment action plans, future initiatives and provide any assistance to meet our hiring needs.
Responsible for managing large recruitment events for all TSA Homeland Security Administration events in TN, AL, MS, AR, MO and KY which included the coordination of clients, my recruitment team and diverse advertising.
Human Resources Manager MCI Telecommunication At. GA.
August 1994 to September 2007
Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
Advised leadership, consultants and other personnel on driving HR policies and business strategy implementation.
Supported top talent identification processes by interviewing candidates and executing on boarding, orientation and benefits processes for two communications centers.
Human Resources Manager Molex - Little Rock, AR
May 1993 to July 1994
Managed full-cycle human resource operational activities to maximize HR employee performance
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Provided HR consultation services to leadership and department heads.
Human Resources Manager Lipton/Unilever Co.
1990-1993 Independence MO.
Human Resources Supervisor Quaker Oats
1988-1990 St. Joseph MO.
Skills
Relationship Management
Establish and implement HR strategy that supports business goals
HR expertise in the areas of team building, employee relations and legal compliance
Diversity recruitment and hiring expertise
Strong leadership and consultant skills
Education
Bachelor of Arts in Business Communications
University of Memphis - Memphis, TN May 1988
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